Job Description
Key responsibilities
Serve visitors by greeting, welcoming, directing and announcing them appropriately
Answer, screen and forward any incoming phone calls while providing basic information when needed ensuring a low rate of missed calls when they are not answered by Inside Sales
Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
Maintains safe and clean reception area by complying with procedures, rules, and regulations
Maintains protected and clean kitchen area ensuring this is attended to twice daily including cleaning out the fridge once a week, ordering all supplies, stacking and emptying dishwasher at least twice daily, and refilling all containers (tea, coffee, sugar etc)
Maintaining the coffee machine (cleaning, emptying, refilling) including buying coffee pods




Maintains equipment by completing preventive maintenance; troubleshooting failures; calling for repairs; monitoring equipment operation; on behalf of all staff
Organising broker welcome and settlement letters
Manage the car parking allocation, access passes and office keys
Upload weekly attendance records for payroll purposes
About you
Proficient with Microsoft Office Suite
Professional appearance
Solid communication skills both written and verbal
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organise, multitask, prioritise and work under pressure
Certificate IV in Administration or related discipline (desirable)

📌 Office Administrator (New South Wales)
🏢 Home Loan Experts
📍 New South Wales