Job Description
Customer Service & Logistics Coordinator
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Are you passionate about delivering exceptional customer service and ensuring smooth logistics operations? We are seeking a Customer Service & Logistics Coordinator to join our team in Prestons. This is a fantastic opportunity to work with a leading pet supply company and play a key role in their customer and operations success.
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About the Role
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Manage customer enquiries and provide timely, professional support.
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Process orders accurately and ensure they flow seamlessly from entry to dispatch.
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Coordinate logistics tasks, including carrier communication, transport follow-ups, and consignment creation.
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Support warehouse and operations teams with accurate information and updates.
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Handle invoicing queries and maintain data integrity for smooth billing processes.
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What We're Looking For
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Strong customer service skills with a proactive, solution-focused approach.
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Excellent communication skills (phone and email).
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Ability to manage multiple priorities
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Experience in logistics coordination or similar roles is highly desirable.
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High attention to detail and solid administrative skills.
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Why Join Us?
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Work with a reputable brand in a great team
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Be part of a supportive team that values accuracy and customer satisfaction.
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Opportunity to contribute to continuous improvement and operational excellence.
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📌 Customer Service Consultant (New South Wales)
🏢 Impact HR Group
📍 New South Wales