Job Description
This position will suit a Security Guard/Officer wanting to escape the rainy patrol nights, unpredictable hours and violence or an experienced CRO.
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Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia being based at Warana on the Sunshine Coast.
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A vacancy has become available for a casual/part time Security Control Room Operator /CRO position with fantastic working conditions on a rotating shift work basis.
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Training will be supplied to successful candidates. Additional ongoing training & support provided after successful completion of the initial training period.
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Key responsibilities include, but are not limited to:
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Monitoring & Actioning of alarm systems alerts.
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Dispatching guards & patrols in response to alerts.
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Responding to customer enquiries via both email & telephone.
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Monitoring camera and video surveillance systems across multiple sites.
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Ensuring compliance and service levels are achieved.
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Data entry and general administration duties.
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Successful applicants must have the following attributes:
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Must have a current QLD Security Officer licence.
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Must be capable of working days, afternoon, nights, weekends & public holidays.
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Must live in the Sunshine Coast Area.
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Will have customer service experience.
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Must be computer literate with fast and accurate typing capabilities.
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Highly developed communication skills. A polite and confident phone manner.
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Ability to work in a team environment. Be self-motivated and have a willingness to learn.
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Candidates must be versatile with availability for (day, afternoon, night and weekend shifts). Rosters will vary & Operators must develop experience in all shift types.

📌 Security Control Room Operator/Cro (Queensland)
🏢 Naskam Security Services
📍 Queensland