Job Description
Are you looking for the next step in your career into learning surgical administration? Our team at Niche Plastic Surgery are looking for a kind, empathetic and detail-oriented team member for an administrative role at Niche Plastic Surgery.
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About the role
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You will join a close-knit team working for three highly respected specialist plastic surgeons at their private practice in Kew. The role is suited to a positive, patient centred administrative assistant who loves being part of a team, delivers excellent customer service and enjoys the detailed accuracy that administrative work for surgeons require. You will work alongside an experienced team and be supported to develop your career in surgical administration.
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The role is Mondays and Thursdays between 9am-5pm for approximately 15 hours per week, with the availability to cover staff leave on other days.
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Key responsibilities
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Front reception desk, delivery of excellence in customer service
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Managing surgeon tasks, schedule, and appointment book
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Handling patient phone enquires and follow up
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Managing surgical bookings and surgical lists
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Assisting with surgical quoting
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Managing referrals and correspondence
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Assisting with new patient enquiries
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About you
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Customer focused with excellent communication and interpersonal skills
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High level of organization, time management, and ability to prioritize tasks
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Enjoys detail and accuracy in their work
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Positive and team focused, as well as the ability to work independently
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Passionate about enhancing the patient experience
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Enjoys multi-tasking and the ability to maintain care, professionalism, and enthusiasm at all times
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Excellent phone manner, professional written and verbal skills
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Effective technology skills
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Ability to organize and liaise with surgeons, practice managers, clinical staff and hospitals in coordinating surgeries
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Experience with Genie or Gentu software and surgical administration highly regarded

📌 Administrative Assistant To Surgeon (Victoria)
🏢 Niche Plastic Surgery
📍 Victoria