Job Description
About the client
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Pace Appointments QLD is proud to partner with an Australian-owned freight forwarding and customs business offering tailored supply chain solutions across air and sea freight, customs consultancy, warehousing and distribution.
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With a national presence and international network, this business combines the support of an established organisation with a collaborative culture that values robust relationships, integrity and personalised service.
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About the role
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Joining the Customs team, you'll manage customs clearances for your own portfolio of clients, providing practical advice and ensuring their imports move through the clearance process efficiently and compliantly.
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Alongside classification and lodgement, you'll be a trusted contact for clients, keeping them informed, resolving queries and helping them navigate their customs requirements. Working closely with colleagues across the business, you'll bring a consultative approach to problem solving and take pride in delivering accurate, timely outcomes.
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With fully remote or hybrid arrangements available, this is an opportunity to put your brokerage knowledge to work with flexibility in how you work.
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Duties & Responsibilities
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Prepare, review and lodge import declarations, ensuring documentation is accurate and complete
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Undertake tariff classification, customs valuation and assessment of applicable duties and taxes
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Provide advice to clients and internal teams on customs requirements and clearance matters
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Manage clearance updates and enquiries for your client portfolio
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Liaise with relevant authorities and internal operations teams to resolve issues and facilitate cargo release
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Ensure compliance with Australian customs and biosecurity requirements
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Build strong client relationships through responsive communication and practical solutions
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About you
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You'll hold a current Australian Customs Broker Licence and bring sound tariff knowledge, attention to detail and a commitment to getting the outcome right for your clients.
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Confident managing your workload independently, you'll also enjoy working collaboratively and sharing knowledge with colleagues. Clear communication, a proactive approach to resolving issues and the ability to explain customs requirements in practical terms will be key to your success.
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Benefits
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Salary up to $120,000 + super, depending on experience
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Fully remote or hybrid working arrangements
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Annual salary reviews
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Potential annual bonuses when KPIs are met
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A collaborative national business that values your expertise and contribution
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If you're looking for a role where your expertise will be valued and you can make a lasting impact, we'd love to hear from you.

📌 Customs Broker (New South Wales)
🏢 Pace Appointments
📍 New South Wales