Indigo Rose Community Services – Lismore NSW
You will play a vital role in supporting participants to live with independence, dignity, and confidence—ensuring their voice remains at the centre of every decision. You'll work closely with individuals, families, and support teams to ensure tailored and effective service delivery. The Support Coordinator position involves working directly with participants, their families and other relevant stakeholders to ensure that the needs of the participant as defined by them are met in a timely manner.
Key responsibilities
Building strong, collaborative relationships with participants and their networks
Assisting participants to navigate their supports and access the right services
Ensuring services reflect each person's goals, cultural background, and lived experiences
Monitoring and adjusting supports to align with participants' evolving needs and preferences
Assessment of the needs of the participant so a personalised support plan can be developed and implemented
Linking participants with relevant services in the community and negotiating and advocating on behalf of the participant in a variety of situations
Regularly monitoring individual plans to ensure that progress is being made towards the attainment of goals




Communicating effectively with all stakeholders and providing guidance and information to participants and their families/caregivers to empower them to make informed decisions in regards to their support options
About you
Effective written and verbal communication skills
Excellent interpersonal and active listening skills
Knowledge of disability and other services available in the community
High levels of literacy and numeracy
Negotiation and conflict resolution skills
Ability to adapt communication style to meet the needs of others
Ability to build and maintain robust community connections and relationships with other service providers, individuals and families/caregivers
Effective time management, task coordination and administrative skills
Competent computer skills and experience in Microsoft Office and/or specialized software such as Brevity
Ability to work with minimal supervision
About us
At Indigo Rose Community Services, we are proudly person-centred. A person-centred approach places the individual at the heart of all support. It focuses on strengths, potential, and genuine inclusion. We treat people as individuals first, not defined by their disability. We respect culture, identity, language, and personal aspirations. We adapt services flexibly to meet your priorities. We recognise people as the experts in their own lives. We partner with families, carers, and communities to deliver meaningful support. Our mission is to empower each participant to live the life they choose—with confidence and control.
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📌 Support Coordinator (North Lismore)
🏢 Indigo Rose Community Services
📍 North Lismore