Job Description
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Lead high-quality health, fitness and wellness services that help our community move, connect and thrive.
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Full-Time opportunity | Part-time considered for the right candidate.
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Annualised salary: $113,000 + Superannuation (pro rata for part-time)
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Culture of Excellence: At Glen Eira Leisure, we pride ourselves on our inclusive, supportive and collaborative environment. Our team members are our greatest asset, and we are dedicated to fostering a culture where everyone feels valued and empowered to excel.
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Industry Leader: We are recognised as a leader in the leisure industry, known for our innovative programs, safety and exceptional customer service. Joining our team means becoming part of an organisation that sets the standard for excellence.
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Exciting Growth Opportunities: As we expand our facilities and services, there has never been a more exciting time to join us. Be part of a forward-thinking organisation committed to continuous improvement and career development.
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About the Role
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As the Health and Wellness Coordinator, you will provide strategic and operational leadership across Glen Eira Leisure's Health and Wellness portfolio, including Health and Fitness, Group Exercise and Wellness programs.
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You will drive participation and service excellence, lead service improvement initiatives, manage business performance and budgets, and ensure the delivery of contemporary, customer-focused services. The role also provides leadership to the Wellness Team Leader, Group Exercise Team Leader and Health and Fitness Team Leader.
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This is an exciting opportunity to shape high-quality health and wellness services while supporting strong teams, sustainable growth and positive customer outcomes across Glen Eira Leisure.
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Key Responsibilities
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Health and Wellness Services: Oversee Health and Fitness, Group Exercise and Wellness programs, ensuring services respond to customer needs and industry trends.
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Leadership: Lead, coach and develop the Health and Wellness team to deliver high-quality programs and services.




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Strategic Planning: Develop and implement strategic, operational and business plans for Health and Wellness services.
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Participation and Service Performance: Monitor participation, customer feedback, service performance and key performance indicators, implementing improvements as required.
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Business and Financial Performance: Develop, monitor and forecast operational budgets in collaboration with the Business Operations Manager.
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Stakeholder Relationships: Build productive relationships with members, instructors, suppliers, partners and internal stakeholders.
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Contracts and Compliance: Manage supplier contracts, service agreements and compliance requirements.
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Innovation and Promotion: Stay informed of industry trends and ensure marketing and promotional activities support participation and business objectives.
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Governance and Safety: Ensure programs and services comply with relevant legislation, organisational policies and industry standards.
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We Are Looking For
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A Health and Wellness Leader: Someone passionate about delivering contemporary, customer-focused health, fitness and wellness services.
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A Strategic Thinker: Someone who can translate participation, customer and market insights into practical plans and service improvements.
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A Strong People Leader: Someone who can coach, mentor and develop teams while fostering accountability, collaboration and service excellence.
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A Commercially Minded Professional: Someone confident managing budgets, contracts, competing priorities and performance outcomes.
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A Collaborative Partner: Someone skilled at building productive relationships with customers, employees,



suppliers and industry partners.
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Skills and Experience
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Experience leading teams, programs or services within health, fitness, wellness, recreation or leisure environments.
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Strong leadership skills with experience coaching, mentoring and developing high-performing teams.
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Experience developing and managing operational budgets, forecasts and financial performance.
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Ability to analyse participation, customer and market data to inform planning and service improvement.
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Experience developing business plans, operational strategies, policies and procedures.
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Strong stakeholder engagement, communication, negotiation and relationship management skills.
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Knowledge of contemporary health, fitness and wellness trends, risk management, workplace health and safety, child safety and relevant legislation.
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Qualifications
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Current Provide First Aid and CPR Certificate.
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Tertiary qualification in Business, Commerce, Recreation, Health, Fitness or a related discipline; or lesser formal qualifications with substantial relevant experience.
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Certificate III in Fitness, Fitness Leaders Course, Exercise to Music, Group Exercise Leader qualification or equivalent will be highly regarded
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Pre-employment Checks
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Progressed candidates must undergo pre-employment screening as a standard procedure, which will include:
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Employee Working with Children Check
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New National Police Record Check
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Evidence of right to work in Australia
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Reference checks
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Victorian Driver's Licence
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Pre-employment checks are not used by Glen Eira City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
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Position Description: Health and Wellness Coordinator - Position Description.pdf
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For further information or a confidential discussion, please contact Jordan Wise, Business Operations Manager, on ********* or email
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📌 Health And Wellness Coordinator (Victoria)
🏢 GESAC
📍 Victoria