Yes Drive Car Rentals is seeking a
Rental Sales Agent
to join our team in Mascot NSW. This is a full-time position that plays a crucial role in driving revenue and customer satisfaction for our car rental operations. As a Rental Sales Agent, you will be at the forefront of our business, engaging with customers to understand their rental needs and offering tailored vehicle solutions. This role is essential to our success, as you will be responsible for converting inquiries into bookings whilst delivering exceptional customer service that builds brand loyalty and drives repeat business.
What you'll be doing
Greeting customers and conducting needs assessments to understand their rental requirements and budget constraints
Presenting vehicle options that match customer needs, highlighting features, benefits and pricing structures
Processing rental agreements, collecting necessary documentation and completing booking procedures efficiently and accurately
Upselling rental add-ons such as insurance upgrades, GPS navigation systems and additional driver options to maximise revenue opportunities
Addressing customer questions and concerns about rental terms, vehicle specifications and company policies in a professional and knowledgeable manner
Managing both walk-in customers and telephone inquiries with equal professionalism and enthusiasm
Maintaining accurate records of bookings, customer information and transaction details in our booking system
Meeting individual and team sales targets whilst maintaining high levels of customer satisfaction
Collaborating with the branch team to ensure smooth vehicle handovers and returns
Identifying opportunities to increase market share and suggest improvements to sales processes
What we're looking for
Proven experience in a sales role, preferably within the automotive, rental, hospitality or customer service industries




Demonstrated ability to meet or exceed sales targets and close deals effectively
Strong communication and interpersonal skills with the ability to build rapport quickly with diverse customers
Excellent organisational skills and attention to detail when processing transactions and documentation
Proficiency with computer systems and booking software, with the ability to learn current systems quickly
Knowledge of vehicle types, features and rental industry practices is beneficial but not essential, as training will be provided
Flexible approach to working hours, including availability for shift work if required
Professional appearance and demeanour that reflects the Yes Drive brand
Problem-solving mindset with the ability to handle customer concerns diplomatically
What we offer
At Yes Drive Car Rentals, we value our team members and offer a competitive remuneration package designed to reward performance and commitment. Benefits include:
Competitive base salary plus performance-based bonuses and commission opportunities
Staff discounts on car rentals for personal use
Ongoing training and professional development opportunities
Clear pathways for career advancement within the organisation
Friendly and supportive team environment
Flexible working arrangements where possible
A dynamic workplace culture that values customer satisfaction and team collaboration
About us
Yes Drive Car Rentals is a leading car rental provider committed to delivering exceptional service and affordable vehicle solutions to our customers. We pride ourselves on our customer-centric approach, competitive pricing and diverse fleet of well-maintained vehicles. With multiple locations across Australia, we are a growing company that values our employees and invests in their development. Our mission is to make car rental simple, accessible and hassle-free, and our team plays a vital role in achieving this goal every single day.
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📌 Rental Sales Agent (New South Wales)
🏢 Yes Drive Car rentals
📍 New South Wales