Full time, permanent role based in Ashfield, Sydney
Play a key role in coordinating care that enables older people to live safely and independently at home
Purpose-driven organisation delivering person-centred care in the community
Impact of the Organisation
Eremea is a nationally accredited home care provider that has operated since ****, providing people with a range of in-home care services and clinical support. Eremea exists to ensure people live life well, aligning its products and services to each client's needs for good health, happiness, emotional wellbeing and security. Eremea is here so clients can maintain their lifestyle, feel part of a supportive community and continue to enjoy their best life in their own way.
Impact you will have in this role
As a Care Partner, you will play a central role in how older people experience care in their own homes. As the primary care manager under the Support at Home Program, you will build meaningful relationships and coordinate tailored supports that promote independence, dignity and wellbeing.
Working within a person-centred framework, you will guide participants through their care journey, ensuring services respond to their goals, preferences and changing needs. You will collaborate closely with families, service providers and clinically qualified colleagues to deliver coordinated, holistic care.
Through proactive planning, monitoring and education, you will help participants navigate complex systems with confidence, access the right supports at the right time, and maintain choice and control in how they live.
Key Responsibilities
Develop and coordinate individualised care plans aligned to participant goals, assessments and Support Plans
Monitor care delivery, identifying risks or changes and adjusting supports as needed




Manage participant budgets to ensure effective and appropriate use of resources
Build trusted relationships with participants and their supporters
Collaborate with clinically qualified Care Partners, escalating complex or high-risk needs
Coordinate services across key pathways, including restorative, end-of-life, and assistive technology or home modifications
Facilitate collaboration with GPs, allied health professionals, service providers and families
Support participants to navigate the aged care system, including My Aged Care reviews and reassessments
Promote choice, autonomy and wellbeing through education and supported decision-making
Maintain accurate documentation and ensure compliance with relevant quality standards and program requirements
About You
You are a relationship-driven professional who is passionate about supporting older people to live well at home. You bring a balance of empathy, organisation and problem-solving, and thrive in a collaborative, person-centred environment.
You will also have:
Diploma-level qualification in Community Services, Aged Care, Case Management, or equivalent experience
Experience in care coordination, case management or a similar role within aged care, health or disability services
Strong understanding of aged care frameworks, including the Support at Home Program and Quality Standards




Confidence in interpreting clinical guidance and escalating where appropriate
Excellent communication and interpersonal skills, with the ability to build trust with diverse stakeholders
Strong organisational skills with the ability to manage multiple priorities in a dynamic environment
Experience using care management or CRM systems
Current Police Check or NDIS Worker Screening Check, and full COVID-19 vaccination
Full driver's licence and access to own vehicle
Benefits of working with Eremea
Flexible hybrid work arrangements after you are established in the role
Close-knit, friendly and highly supportive team
Personal and career development through ongoing training and support
Employee benefits including refer-a-friend bonus, novated lease, mobile phone allowance and employee assistance program
Impact Advising is committed to creating diverse and inclusive work environments that reflect the rich tapestry of our communities. We believe that diversity enriches organisations and fosters innovation. We are dedicated to building workforces that are representative of the diverse backgrounds, experiences, and perspectives of our society. We embrace diversity in all its forms, including but not limited to race, ethnicity, gender, age, sexual orientation, religion, disability, and cultural background. We actively seek to foster inclusive workplaces where all employees can bring their whole selves to work, feel respected and valued, and have equal opportunities for growth and advancement. We are committed to providing a fair and unbiased recruitment process, and we strive to eliminate any barriers that may impede the inclusion and participation of underrepresented groups in the workforce.
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📌 Care Partner - Support At Home (New South Wales)
🏢 Impact Advising
📍 New South Wales