Job Description
This is a varied, hands-on role where you will be involved in the day-to-day coordination of customer jobs, working closely with customers, sales representatives, installers and suppliers. The role would suit someone who enjoys being busy, is highly organised and is comfortable managing a number of different tasks and jobs throughout the day.
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Key responsibilities
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Answering incoming calls and customer enquiries
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Booking new customer appointments and sales leads
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Scheduling check measures and installations
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Liaising with customers, sales representatives, installers and suppliers
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Following up customers regarding appointments, deposits and balance payments
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Preparing and sending customer invoices
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Processing and allocating customer payments
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Maintaining customer and job records
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Checking job paperwork and measurements before orders are placed
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Ordering blinds, curtains, fabrics, shutters from suppliers
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About you
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Has previous office administration and/or customer service experience.
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Is highly organised and able to manage multiple tasks at once
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Has excellent communication and customer service skills
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Is confident and professional speaking with customers over the phone
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Has good computer and general administration skills
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Has robust attention to detail
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Is reliable, punctual and takes pride in their work
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Is proactive and comfortable following up outstanding tasks
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Can work independently as well as part of a small team
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Is comfortable working in a busy office setting
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About us
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We are a well-established and busy window furnishings business operating in Sydney for 70 years, specialising in custom-made blinds, curtains, shutters, awnings and motorised window furnishings.
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Friendly, established team
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Varied role with plenty of responsibility
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On-the-job training
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Long-term opportunity for the right person
📌 Sales And Admin - Window Furnishings (New South Wales)
🏢 seek.com.au
📍 New South Wales
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