Releaf Clinics is one of Australia's leading providers of holistic healthcare, helping patients access innovative treatment options through our integrated network of clinics, pharmacies, and dispensaries.
As we continue to expand nationally, we are seeking an experienced and motivated Practice Manager to oversee operations across our Fortitude Valley and Caloundra clinics. This is an exciting opportunity for a healthcare leader who is passionate about patient care, operational excellence, and developing high-performing teams.
About the Role
Reporting to the Head of Operations, you will be responsible for the successful day-to-day management of both clinic locations, ensuring exceptional patient experiences, operational efficiency, and compliance with healthcare standards. You will lead clinic teams across both sites, working closely with doctors, nurses, and support staff to maintain a collaborative, patient-focused culture. This role is ideal for a hands-on leader who enjoys variety and can confidently oversee multiple locations.
Key Responsibilities
Oversee daily operations across the Fortitude Valley and Caloundra clinics
Ensure consistency in patient care, service delivery, and operational processes across both locations
Lead, mentor, and develop Medical Receptionists and Nurses
Manage staffing, rostering, onboarding, performance reviews, and training
Support the nursing team with operational guidance and issue resolution
Ensure compliance with healthcare regulations, policies, and accreditation requirements
Drive continuous improvement initiatives to enhance patient satisfaction and clinic performance
Monitor clinic KPIs and identify opportunities for growth and efficiency
Assist with audits, quality assurance programs, and compliance activities
Build strong relationships with patients,



clinicians, suppliers, and key stakeholders
Foster a positive, professional, and high-performing workplace culture
About You
To be successful in this role, you will have:
Minimum 3 years' experience as a Practice Manager or in a similar healthcare leadership role
Demonstrated experience leading and developing teams
Strong organisational and problem-solving skills
Excellent communication and stakeholder management abilities
Experience managing multiple priorities in a rapid-paced environment
Strong computer literacy, including Microsoft Office and practice management systems
A patient-first mindset and commitment to service excellence
Highly Regarded
Experience within medicinal cannabis, specialist healthcare, primary care, or allied health
Nursing, clinical leadership, or healthcare management experience
Knowledge of healthcare compliance and quality standards
Requirements
Current National Police Check (or willingness to obtain one)
Current unrestricted driver's license
Ability to travel between the Fortitude Valley and Caloundra clinics as required
Why Join Releaf?
Make a Real Impact
Play a key leadership role across two growing clinics and help shape the future of patient-centred healthcare.
Join a Growing Organisation
Be part of a business operating in one of Australia's fastest-growing healthcare sectors, with genuine opportunities for career progression.
Work with a Supportive Team
Join a collaborative team that values integrity, innovation, accountability, and exceptional patient care.
Our Values
Lead with Integrity
Make It Matter
Put Patients First
Raise the Bar
Think Bold, Act Smart
Win Together
If you're an experienced healthcare leader looking for your next challenge, we'd love to hear from you.
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📌 Practice Manager (Caloundra)
🏢 hussetHR
📍 Caloundra