Fixed-term Parental Leave Cover (Shift Worker) until 30 June ****
Full time – Monday, Tuesday and Friday standard operating hours (9:00am – 5:00pm), Wednesday and Thursday evening operating hours (12:00pm – 8:00pm)
SACSE Level 3 / $81,726 - $87,633 a year + shift worker allowance
Preston based, Hybrid working arrangements available
Reporting to the Team Leader Assessment and Planning, as an Intake and Assessment Worker, you will play a vital role in delivering high-quality support to carers. As part of the role, you will work a variety of shifts including evening operating hours shifts from 12:00pm – 8:00pm on set rostered days. As an Intake and Assessment Worker, you will undertake holistic assessments, develop goal-directed care plans and coordinate with carers to improve carers' quality of life and strengthen their caring relationships.
YOU WILL BE RESPONSIBLE FOR:
Undertake assessments to help carers access supports or to link them in with other services.
Undertake risk assessments,



organise respite for carers utilising federal/state funding and liaise with service providers to facilitate other longer term supports.
Undertake review of care plans to ascertain if support needs have been met and follow up accordingly.
Assist with handling inbound and outbound calls and attend to client queries sent via email or client management system.
Maintain comprehensive and up-to-date records and case notes in the client management system according to service standards and practices.
WHAT YOU NEED TO SUCCEED:
Degree or Diploma in Social Work, Community Services or equivalent discipline.
Minimum of two years' experience in similar role.
Demonstrated capacity to deal with individuals, families and communities with diverse and complex cultural, emotional and social needs.
Solid understanding of holistic, person-centred assessments, goal planning and service coordination.
Sound knowledge of the community care sector and appropriate referral pathways.
Outstanding organisational and interpersonal skills, adaptability and enthusiasm.
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📌 Intake And Assessment Worker (Melbourne)
🏢 Holstep Health
📍 Melbourne