Sutton Estate Co Pty Ltd is seeking a Fun
Recreation Host
to join our team on a
casual basis
at our Pokolbin location in NSW. This role is pivotal in creating memorable guest experiences and ensuring our recreation facilities operate smoothly and professionally. As a Recreation Host, you will be the friendly face of our hospitality offering, welcoming guests, facilitating activities and creating an inviting atmosphere that encourages relaxation and enjoyment. This position is essential to maintaining our reputation for outstanding guest service and making each visitor feel valued and well-cared-for.
Key responsibilities
Greeting guests with warmth and professionalism as they arrive at recreation facilities and activities
Providing comprehensive information about available recreational activities, facilities, amenities and bookings
Assisting guests with check-ins and managing activity reservations and registrations
Facilitating recreational activities and entertainment programmes, ensuring guests are engaged and entertained
Maintaining a clean, safe and welcoming recreation environment, including setting up and tidying spaces as required
Responding promptly and courteously to guest inquiries, requests and complaints
Operating recreation equipment and facilities in accordance with safety protocols and manufacturer guidelines
Collaborating with team members to ensure seamless service delivery and guest satisfaction
Recording activity attendance and participation data accurately
Adhering to all health, safety and hygiene standards relevant to the hospitality and recreation industry
What we're looking for
Proven experience in a guest-facing or hospitality role, preferably within recreation, leisure or tourism settings




Excellent communication and interpersonal skills with the ability to engage guests of all ages and backgrounds
Solid organisational and time management abilities, capable of managing multiple tasks simultaneously
A positive, enthusiastic attitude and genuine passion for creating memorable guest experiences
Ability to work independently and as part of a team in a fast-paced environment
A commitment to maintaining high standards of health, safety and hygiene
Flexibility to work casual hours, including weekends.
First Aid certification or willingness to obtain it is preferred
What we offer
Sutton Estate Co Pty Ltd is committed to providing our team members with a rewarding work environment. We offer flexible casual work arrangements that suit your lifestyle, allowing you to balance work with other commitments. You will become part of a supportive team dedicated to delivering exceptional hospitality experiences in a beautiful location. We value our staff and provide ongoing training and development opportunities to help you grow your skills and advance your career. Working with us means being part of a company that genuinely cares about creating positive experiences—both for our guests and our team members.
About us
Sutton Estate Co Pty Ltd operates in the heart of the Hunter Valley wine region, offering guests an exceptional hospitality and tourism experience. Our commitment is to provide warm, professional service in a welcoming environment that celebrates the beauty of our location and the quality of our offerings. We are passionate about creating memorable moments for our guests and fostering a workplace culture where our team members take pride in their work and feel valued. With a focus on guest satisfaction and operational excellence, we are a destination that combines relaxation, recreation and genuine hospitality.
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📌 Recreation Host (New South Wales)
🏢 Sutton Estate Co
📍 New South Wales