Bookings & Scheduling - Smoke Alarm Services
Looking for a scheduling role where your experience is valued?
MYLO is looking for an experienced
Bookings & Scheduling
team member to join our small, close-knit team at our Eagle Farm office.
This is an opportunity to bring your existing scheduling, administration and customer service experience into a role where you can
take ownership, solve problems and make a real difference to how our team operates each day
.
MYLO started in Victoria and has grown to operate across VIC, NSW, SA and QLD. We provide safety compliance, property maintenance and home modification services across Australia.
A large part of our Queensland operation involves
smoke alarm inspections, installations and maintenance
. Our work helps protect families, tenants and property owners by ensuring homes have properly maintained and compliant smoke alarms.
What will you be doing?
You'll work closely with our Team Leader, technicians, electricians, Property Managers and tenants to coordinate daily operations and ensure our technicians have well-planned and achievable runs.
Your day will involve:
Planning and coordinating technician and electrician schedules
Allocating jobs based on geographical areas and technician availability
Liaising with Property Managers by phone and email to arrange appointments
Contacting tenants to organise inspections and manage appointment changes
Using Google Maps to plan effective travel between properties
Supporting technicians on the road with booking enquiries and schedule changes
Resolving booking difficulties and making adjustments when priorities change
Adding urgent or additional jobs to technician runs when required
Maintaining accurate booking information and spreadsheets
Working within our CRM, Salesforce




Working with the wider team to keep the day's operations running smoothly
What we're looking for
We're looking for someone who knows scheduling and enjoys it.
You will ideally have experience in scheduling, rostering, dispatch, coordination or a similar role, along with strong administration and customer service skills.
You'll be someone who:
Enjoys planning and organising
Can confidently manage competing priorities
Is comfortable making decisions and solving problems
Has excellent attention to detail
Communicates well with customers, Property Managers and technicians
Can work independently while contributing to a close-knit team
Has a good understanding of Brisbane and Queensland suburbs and travel distances
Is confident using Microsoft Office and Excel
Has experience with a CRM such as Salesforce, or is comfortable learning new systems
Is reliable, punctual and takes pride in getting the job done properly
Why MYLO?
At MYLO, we're a
people-focused team
. We're growing, but we're still small enough that your contribution is noticed and valued.
You'll enjoy:
Full-time, stable employment
A role where your scheduling experience is genuinely valued
The opportunity to take ownership of your daily work
A friendly, supportive and close-knit team
Smart-casual dress - we encourage individuality
Free parking at our Eagle Farm office
Regular BBQs and shared lunches
The opportunity to grow with a growing Australian business
If you're an experienced scheduler who enjoys
keeping people organised, solving problems and making the day run smoothly
, we'd love to hear from you.
Want to know a little more before you apply?
We're happy to have a chat.
If you'd like to talk about the role, give our
People & Culture Advisor a call on ******** ***
. We're happy to answer your questions and tell you more about the team and what it's like to work at MYLO.
#J-*****-Ljbffr

📌 Bookings & Scheduling - Smoke Alarm Services (Queensland)
🏢 Mylo Property Solutions
📍 Queensland