Casual-to-Permanent | Girraween, NSW | $***** p/h + Super
Are you an experienced Sales Support or Customer Service professional who thrives on keeping customers, orders and sales teams moving?
We're looking for anInternal Sales Supportperson to join a well-established national business within the manufacturing and distribution sector based in Girraween.
This is a hands-on role supporting Account Managers and Sales Reps across customer service, order processing, quoting and sales administration.
It's a casual opportunity with agenuine pathway to a permanent $65,000 + super positionfor the right person.
About the role
Reporting to the Customer Service Manager, you'll be an important part of the internal sales and customer service function.
You'll help keep everything moving behind the scenes - processing orders and quotes, responding to customers, coordinating with internal departments and making sure Account Managers and Sales Reps have the support they need.
It's a varied role suited to someone who is organised, responsive and enjoys solving problems rather than simply passing them on.
What you'll be doing
Processing customer sales orders accurately and efficiently
Preparing quotes and requotes, including revisions and amendments in SAP
Responding to customer enquiries and providing prompt, professional support
Processing warranty claims, rectifications and after-sales service requirements
Providing day-to-day administrative support to Account Managers and Sales Reps
Maintaining accurate customer, sales and CRM records
Coordinating sales activities, promotions and product launches
Preparing and maintaining sales documentation and product information
Working closely with production, despatch, marketing, product and finance teams
Following up customer requirements and helping resolve issues quickly
Identifying opportunities to improve processes and make the sales support function more efficient




What we're looking for
You may currently be working inInternal Sales, Sales Support, Sales Administration, Customer Service or Sales Coordinationand looking for your next opportunity.
Ideally, you'll bring:
Previous experience in sales support, sales administration, customer service or a similar role
Strong customer service skills and a professional, confident communication style
Experience processing orders, quotes and customer enquiries
Strong Microsoft Office skills, including Excel, Word and Outlook
SAP or ERP system experience is highly regarded but not essential
Excellent attention to detail and data-entry accuracy
Strong organisation skills with the ability to manage competing priorities and deadlines
A proactive, solutions-focused approach to customer issues
The ability to work collaboratively across different departments
A genuine sense of urgency and pride in following things through
A team-first attitude and commitment to delivering great service
Experience withinmanufacturing, distribution, building products, industrial products or a similar environmentwould be advantageous, but we're also interested in strong sales support and customer service candidates from other industries.
What's on offer
$***** per hour + super
Casual position with agenuine pathway to permanency
Permanent salary of $65,000 + super for the successful person transitioning into the ongoing role
Join an established and respected national business
Supportive team and solid company culture
Varied role with plenty of interaction across sales, customers and operations
Long-term career opportunity for someone who performs well
Applicants must hold full Australian working rights.
Only shortlisted candidates will be contacted.
FHR is committed to diversity, inclusion and workplace safety.
We welcome applications from people of all backgrounds.
For a confidential conversation about the opportunity, contact Darren ******.
#J-*****-Ljbffr

📌 Internal Sales Support (New South Wales)
🏢 Frontline Human Resources
📍 New South Wales