Pumps and Pipeline Services - Muswellbrook NSW
We are seeking an enthusiastic and customer-focusedSalesperson who specialises in pool careto join the team at Pumps and Pipeline Services in Muswellbrook, NSW.
This is afull-time positionbased at our retail location.
As a Pool Shop Salesperson, you will be the face of our business, providing expert advice and exceptional service to customers seeking pool products, equipment and solutions.
This role is integral building customer relationships and contributing to the success of our retail operation.
Key responsibilities
Greet customers warmly and assess their pool-related needs and requirements
Provide knowledgeable advice on pool products, equipment, chemicals and maintenance solutions
Demonstrate products effectively and explain features, benefits and usage instructions
Process sales transactions accurately and efficiently using the point-of-sale system
Maintain a clean, well-organised and visually appealing shop floor and product displays
Monitor stock levels and assist with inventory management and restocking
Handle customer enquiries professionally, seeking to resolve issues satisfactorily
Achieve individual and team sales targets whilst maintaining excellent customer service standards
Stay informed about product ranges, pricing and current promotions to provide accurate information
Build lasting customer relationships to encourage repeat business and customer loyalty
What we're looking for
Previous retail or customer service experience, preferably in a pool, hardware or similar product-focused workplace or experience caring for your own pool.
Strong communication and interpersonal skills with the ability to engage customers of all backgrounds
A genuine enthusiasm for products and a willingness to learn about pool equipment and maintenance
Excellent numeracy skills and the ability to handle cash and process transactions accurately
Reliable, punctual and committed to maintaining high standards of professionalism
The ability to work independently and as part of a team in a quick-paced retail environment
Problem-solving skills and a customer-first approach to addressing enquiries and concerns
Physical capability to handle stock, including lifting and moving products of varying weights
Preferably, knowledge of pool maintenance, chemistry or pool industry experience would be advantageous
What we offer
Opportunity to grow beyond this role and receive training and upskilling in the water management industry
Friendly and supportive team environment with opportunities for professional development
Staff discount on Pumps and Pipeline Services products
Full-time employment providing job security and stability
A role that offers variety, customer interaction and the satisfaction of helping customers maintain their pools
About us
Pumps and Pipeline Services is a trusted provider of pool products, equipment and solutions serving the Muswellbrook community and surrounding areas.
We are committed to delivering high-quality products and exceptional customer service.
Our team is passionate about helping customers find the right solutions for their pool.
We foster a supportive, professional workplace where staff are valued and encouraged to build rewarding careers with us.
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📌 Pool Shop Counter Salesperson (Muswellbrook)
🏢 Pumps and Pipeline Services
📍 Muswellbrook
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