Location:Revesby, NSW
Job Type:Full-time
About the Role
This is an exciting opportunity to joinDSS Facilitiesas a full-timeClient Service Managerbased inRevesby, NSW.
You'll be the key point of contact for our clients, ensuring that our cleaning operations are delivered efficiently, safely, and to the highest standards.
Your leadership and relationship-building skills will help drive continued growth and client success.
Key Responsibilities
Build and maintain strong client relationships, ensuring service excellence and satisfaction.
Oversee scheduling, rostering, and deployment of cleaning staff to client sites.
Monitor service delivery, address client concerns, and resolve issues promptly.
Provide regular performance updates and ensure contract requirements are met.
Identify opportunities for service expansion and account growth.
Mentor and guide the operations team to maintain high standards of professionalism and safety.
About You
Proven experience in aclient-facing or operations rolewithin thecleaning services industry.
Strong communication, organisational, and problem-solving skills.




Ability to manage multiple priorities and maintain strong client relationships.
Leadership experience with the ability to motivate and guide a team.
Understanding of relevant industry standards, compliance, and WHS practices.
A commitment to safety, professionalism, and customer service excellence.
What We Offer
Competitive salary package with growth opportunities.
Career development and training support.
Collaborative and supportive team culture.
Flexible working arrangements to promote work-life balance.
Access to employee wellbeing programs and health perks.
About DSS Facilities
DSS Facilitiesis a trusted Australian provider ofsecurity, cleaning, and facility management solutions.
With a reputation built on reliability, innovation, and quality, we support businesses across NSW and beyond.
Our people are at the heart of what we do — committed to excellence, safety, and making a positive impact every day.
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