Bolton Clarke Groupone of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
The Role
The Administration Manager is a critical role where you will be required to think on your feet and juggle multiple demands to ensure the successful operation of the home.
The key focus of the role will be to:
Provide overall administrative support that effectively contributes to the successful operation of the home
Promote available resident services, packages and lifestyle offerings, ensuring residents are aware of and can access options that best meet their needs
Oversee/manage the front desk reception/concierge
Roster Management and Employee Compliance
Resident Admission record and documentation management
Ensure all home administration supplies, and equipment is maintained and consistent with requirements
Record and expense management
Coordinate meeting, minutes and action items
To be successful
Recent and robust experience in an Administration role (aged care or healthcare desirable)
Proven sales and customer service experience
High proficiency in the use of all Microsoft Office Suites, including Excel knowledge (essential)
Experience with rostering management and hiring processes preferred
A caring and kind manner and be comfortable interacting with residents and their families




Experience or the ability to use various systems including quality management systems, internal database and Humanforce rostering system (desirable)
Highly organised & able to effectively manage and prioritise multiple tasks
Ability to maintain a high level of confidentiality at all times
Valid working rights in Australia
Prior to commencement - complete a National Police Check and or a NDIS Workers Check (or willingness to obtain)
About this location:
Sandbrook, a 109 bed residential aged care facility located in Burleigh Waters.
It is near the beautiful beaches of the Gold Coast, as well as several shopping centres, schools, public transport, restaurants and a vast range of health and community servic
Why Work For Bolton Clarke:
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with strong clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Our commitment to diversity:
At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
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📌 Administration Manager (Gold Coast)
🏢 Bolton Clarke Careers
📍 Gold Coast