One Global Logistics - Brisbane Market QLD
Join One Global Logistics - Australia's Premier Freight Forwarding Enterprise - Brisbane and Gold Coast
About Us:At One Global Logistics, we're not just another logistics company - we're pioneers in delivering innovative global forwarding & logistics solutions.
As a proudly ISO accredited Australian-owned company, we're dedicated to excellence & industry best practice in executing innovative end-to-end global logistics services and representing some of the world's foremost independent International Forwarding Groups.
Why One Global Logistics?
Joining our friendly & family orientated team means becoming part of a market-leading company that values innovation, integrity, and customer-centricity.
An ISO accredited business with offices in Brisbane CBD, Gold Coast, Melbourne, Sydney, and Perth, we provide unparalleled opportunities for professional growth and development.
At One Global Logistics, you'll work in a dynamic environment where your contributions are recognised and valued.
About the role
The Client Services Coordinator is responsible for assisting with office workload coverage across all FCL/LCL/AIR general freight and warehousing related operations.
This position is responsible for coordinating orders, managing customs clearance tasks, liaising with carriers and warehouse teams, and providing exceptional end-to-end client support.
Key responsibilities
Assist in facilitating customs clearance procedures upon cargo arrival into Australia
Coordinate local deliveries for clients, overseeing warehouse and dispatch administrative duties




Communicate effectively with outsourced carriers and warehouse teams to ensure productive freight management
Manage clients' import and export operations, including account management and customer service
Drive the company's online client integration process, collaborating with existing and new clients on online initiatives and integration strategies
Arrange national deliveries for FCL, LCL, and AIR cargo and coordinate availability with transport depots
Plan and prioritise shipment deliveries in order to achieve milestone requirements and deadlines
Efficiently manage workflow tasks, including general shipment reporting and communication with clients and key stakeholders across the supply chain
Complete pricing requests from clients
Comply with company HSEQ Management System Requirements and Standards
About you
Previous experience in freight forwarding or logistics coordination preferred
Familiarity with Cargowise/ICS software.
Experience in administrative or customer service roles is advantageous
Strong organisational skills and ability to multitask
Proficiency in Microsoft Office applications
Willingness to learn and adapt to new processes and technologies
Ability to work independently and as part of a team
Strong communication skills for effective collaboration with Customs and customers
Attention to detail and accuracy in tasks
Customer service orientation for client interactions
Most importantly, be a team player, have a positive 'can do' attitude and have the ability to work in a very fast paced and dynamic global logistics environment.
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📌 Cartage / Customer Service Co-Ordinator (Brisbane)
🏢 One Global Logistics
📍 Brisbane