Trident Services Australia – Cleveland QLD
We're seeking reliable and professional Retail Security Officers to join our team across busy retail sites throughout the Redlands Coast, including Capalaba Park, Victoria Point Shopping Centre, and Cleveland Central.
Full-time, part-time and casual opportunities available.
Retail Security Officers – Redlands
We're seeking reliable and professional Retail Security Officers to join our team across busy retail sites throughout the Redlands Coast, including Capalaba Park, Victoria Point Shopping Centre, and Cleveland Central.
Full time, part-time and casual opportunities available.
Rosters
Cleveland – Full Time (40 hrs/week)
Tuesday–Thursday: 6:00am–2:00pm
Friday: 6:00am–3:00pm
Saturday: 6:00am–2:30pm
Capalaba Park – Full Time (43.5 hrs/week)
Week 1: Monday–Saturday, 7:00am–4:00pm (1:00pm finish Friday)
Week 2: Sunday: 8:00am–7:00pm | Monday–Thursday: 4:00pm–10:00pm
Victoria Point – Part Time (36 hrs/week)
Thursday–Saturday: 2:00pm–11:00pm
Monday: 6:00am–3:00pm
What you'll do
Deliver friendly, professional customer service
Maintain a visible security presence to deter theft and ensure safety
Conduct patrols and monitor CCTV for suspicious activity
Respond to incidents, emergencies, and medical situations
Apply First Aid and CPR when required
Control access to restricted areas and loading docks
Resolve conflict using calm de-escalation techniques
Complete accurate incident reports and security documentation
What we're looking for
Current QLD Security Licence with Crowd Control function
Current First Aid & CPR certificates
Strong communication and customer service skills
Ability to work independently
Professional presentation and high level of integrity
Availability to work the advertised roster
Driver's Licence and reliable transport (preferred)
What we offer
Full-time, part-time and casual opportunities
Work close to home across the Redlands Coast
Stable, long‐term employment with a leading security provider
Full professional uniform provided
Paid training and ongoing career development
Supportive and inclusive team culture
About Trident
Trident Services Australia is an industry leader in integrated cleaning and security services across retail centres and airports nationwide. Our people are at the heart of what we do, and we pride ourselves on delivering proactive, professional, and client‐focused services.
We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, culturally diverse communities, and LGBTIQ+ candidates.
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