We're looking for an enthusiastic and people-focused
People & Culture Executive
to join our team at Mercure Townsville. This is an exciting opportunity for an emerging People & Culture professional who is ready to broaden their experience and build a career in a supportive, fast-paced environment.
In this broad generalist role, you'll support the full employee lifecycle and work closely with leaders and team members across the business. From recruitment and onboarding through to employee engagement, learning and development, and day-to-day HR activities, you'll help deliver a positive employee experience while building your skills across all facets of People & Culture.
You'll play an important role in fostering an inclusive, engaged and high-performing workplace while continuing to develop your HR knowledge and capability.
As the People & Culture Executive, you will be the primary on-site People & Culture representative, supporting all areas of human resources including:
Recruitment and talent acquisition
Employee onboarding and induction
Performance management and employee relations with support from La Vie's People team
Learning and development initiatives
Workforce planning and reporting
Employee engagement and wellbeing programs
Workplace Health & Safety (WHS)
HR administration and compliance
You will work closely with the General Manager and broader leadership team, with guidance and support from the Director of People & Culture at La Vie Hotels & Resorts, to deliver people initiatives that support business goals and enhance the employee experience.
Key Responsibilities
Talent Acquisition & Onboarding
Manage end-to-end recruitment processes
Coordinate onboarding and induction programs
Build talent pipelines and support workforce planning
Partner with managers to attract and retain top talent
Employee Relations & Performance




Support managers with performance management processes
Provide guidance on employee relations matters
Assist with investigations, grievance resolution and workplace issues
Support succession planning and talent development initiatives
Culture & Engagement
Drive employee engagement and recognition programs
Coordinate team member events and communication initiatives
Promote wellbeing, diversity and inclusion activities
Foster a positive and collaborative workplace culture
HR Operations & Compliance
Maintain accurate employee records and HRIS
Ensure compliance with employment legislation and workplace policies
Support payroll administration and reporting requirements
Coordinate audits, compliance activities and process improvements
Support the rollout of new HRIS
Workplace Health & Safety
Support WHS initiatives and compliance programs
Coordinate injury management and return-to-work processes
Assist with incident investigations and safety reporting
Promote a proactive safety culture across the business
About You
To be successful in this role, you will have:
2-3 years' experience in Human Resources, People & Culture or a similar role
Sound knowledge of Australian employment legislation, Fair Work requirements and Hospitality Industry General Award
Experience across recruitment, employee relations and performance management
Strong communication, relationship-building and influencing skills
Excellent organisational skills and attention to detail
High levels of professionalism and confidentiality
Experience working in Hospitality, tourism or service industry experience is desirable
Tertiary qualifications in Human Resources, Business or a related discipline is desirable
Experience using HRIS and Microsoft Office applications
The ability to thrive in a fast-paced and energetic environment
#J-*****-Ljbffr

📌 People & Culture Executive (Townsville)
🏢 MERCURE
📍 Townsville