PK.SM Counselling Services – Bankstown NSW
We are seeking a candidate to be our receptionist and administrative assistant. This is a full time position (38 hours per week), working Monday to Thursday, with every Friday off.
Due to our clients' ethnicity, the role requires someone who is fluent in English and speaks Arabic.
Key responsibilities
Answering phone calls, handling enquiries and booking appointments
Greeting clients and visitors as they arrive
Processing payments – including Medicare bulk billing and invoicing compensation insurers
Preparing and sending reports and other correspondence
Maintaining office cleanliness
About you
2+ years experience in a similar role (or equivalent TAFE certification), preferably using ZandaHealth (formerly PowerDiary)
Excellent computer skills, particularly with Word and Chrome/Edge/Firefox




Excellent verbal communication skills, both in person and over the telephone
Excellent written communication skills, including spelling and grammar
Excellent interpersonal and client service skills
The ability to follow existing procedures, but to exercise initiative when appropriate
Time management & organisational skills to handle multiple tasks and ensure reports are completed in a timely manner
Solid attention to detail
Hold, or be able to obtain, Police and Working with Children checks
About us
We are a long-established private Counselling Practice in Bankstown (near trains/buses), dealing with a variety of Australian and Middle Eastern clients.
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📌 Reception (Sydney)
🏢 PK.SM counselling services
📍 Sydney