Job Description
Our client is seeking an experienced Business Analyst to support a significant insourcing program, helping understand, document and improve business processes as key activities transition in-house.
Key Responsibilities
Lead detailed AS-IS and TO-BE process mapping
Facilitate workshops with business and operational SMEs
Identify process gaps, hand-offs, dependencies and impacts
Gather and document business and operational requirements
Assess impacts across people, process and systems
Support business readiness and transition activities
Develop clear process documentation to support the future operating model
Key Requirements
Strong Business Analyst experience across transformation or operational change




Demonstrated strength in process mapping, modelling and process improvement
Robust workshop facilitation and stakeholder engagement skills
Experience with Visio, Signavio, ARIS, BPMN or similar
Ability to work hands‐on with operational teams and translate complex processes into clear documentation
Highly Regarded
Utilities or electricity industry experience
Insourcing, outsourcing or transition program experience
Operating model or organisational transformation experience
Experience working across complex operational environments

📌 Business Process Analyst (Victoria)
🏢 Talent International
📍 Victoria