Our client is a beautiful premium fashion brand known for its distinctive style, quality craftsmanship and, most importantly, its focus on creating a memorable experience for every client.
With a strong presence across Australia and internationally, the brand has built a loyal customer following and continues to grow.
The Chadstone boutique is an exciting opportunity to join a close-knit team and represent a brand that genuinely values its people, its clients and its product.
About the Role
We are looking for an experienced and people-focused Store Manager to lead the Chadstone boutique.
This is a hands-on leadership role where you will play an important part in the success of the store.
You'll be responsible for leading and developing your team, driving sales and creating an environment where clients feel welcomed, understood and genuinely looked after.
We are looking for someone who enjoys being on the shop floor, getting to know their clients and team, and leading by example.
You'll have the opportunity to build strong client relationships, develop your team's confidence and capability, and help drive the boutique towards its commercial goals.
Key Responsibilities
Lead, motivate and support the boutique team on a daily basis
Create a warm, welcoming and elevated experience for every client
Build and nurture long-term relationships with new and existing clients
Drive store sales and performance against agreed KPIs and targets
Coach and develop team members, helping them reach their individual potential
Create a positive, collaborative and engaging team culture
Use sales results and customer insights to identify opportunities and improve performance
Support recruitment, onboarding and ongoing team development
Maintain high standards across visual merchandising and store presentation
Oversee stock management, inventory and day-to-day store operations




Work closely with the wider business and head office teams
Represent the brand authentically and ensure its values are reflected in everything you do
About the Company
Our client is a beautiful premium fashion brand known for its distinctive style, quality craftsmanship and, most importantly, its focus on creating a memorable experience for every client.
With a strong presence across Australia and internationally, the brand has built a loyal customer following and continues to grow.
The Chadstone boutique is an exciting opportunity to join a close-knit team and represent a brand that genuinely values its people, its clients and its product.
About the Role
We are looking for an experienced and people-focused Store Manager to lead the Chadstone boutique.
This is a hands-on leadership role where you will play an important part in the success of the store.
You'll be responsible for leading and developing your team, driving sales and creating an workplace where clients feel welcomed, understood and genuinely looked after.
We are looking for someone who enjoys being on the shop floor, getting to know their clients and team, and leading by example.
You'll have the opportunity to build strong client relationships, develop your team's confidence and capability, and help drive the boutique towards its commercial goals.
Key Responsibilities
Lead, motivate and support the boutique team on a daily basis
Create a warm,



welcoming and elevated experience for every client
Build and nurture long-term relationships with new and existing clients
Drive store sales and performance against agreed KPIs and targets
Coach and develop team members, helping them reach their individual potential
Create a positive, collaborative and engaging team culture
Use sales results and customer insights to identify opportunities and improve performance
Support recruitment, onboarding and ongoing team development
Maintain high standards across visual merchandising and store presentation
Oversee stock management, inventory and day-to-day store operations
Work closely with the wider business and head office teams
Represent the brand authentically and ensure its values are reflected in everything you do
Skills & Qualifications
We're looking for someone who has:
Previous experience as a Store Manager, Assistant Store Manager or senior retail leader
Experience within premium fashion, luxury or a high-end customer-focused environment
A genuine passion for fashion and providing exceptional customer experiences
A proven ability to achieve sales targets and drive strong commercial results
Experience coaching, mentoring and developing a team
Strong communication and relationship-building skills
A natural ability to connect with clients and build genuine relationships
A positive, approachable and confident leadership style
Strong organisation and attention to detail
The ability to remain calm and solutions-focused in a busy retail environment
A high level of personal presentation and professionalism
Flexibility to work weekends and public holidays as required
The Person We're looking for someone who is more than just a strong retailer.
You'll be someone who genuinely enjoys working with people.
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📌 Store Manager (Melbourne)
🏢 Frontline Retail
📍 Melbourne