Job Description
Grow your pricing governance expertise while improving systems, processes and customer outcomes across a collaborative insurance function with broad stakeholder impact.
About The Role
Join the Pricing Delivery & Operations team, which manages delivery standards and operational governance across Pricing & Analytics.
You will support the effective delivery of price changes by coordinating requests, maintaining governance processes and improving key technical assets.
Working with pricing, product, technology and risk teams, you will help strengthen controls, reporting and audit readiness.
You will also apply business analysis, AI tools and workflow automation to streamline activities, improve stakeholder visibility and support better customer outcomes.
What You'll Do
Manage requests through the Pricing Delivery & Operations mailbox to support timely price change delivery
Coordinate pricing activities and help stakeholders follow Price Change Diary governance requirements
Document, test and improve operational processes, controls and governance artefacts
Apply AI tools, prompts and workflow automation to improve reporting, productivity and audit readiness
Facilitate workshops and training sessions across technical and business teams
Maintain team SharePoint content and support business continuity and change management activities
What You'll Bring
At least one year of experience in project coordination, business analysis or process design
Robust organisation and prioritisation skills, with the ability to manage work independently
Working knowledge of Microsoft 365 applications, including SharePoint and Microsoft Teams




Practical experience using AI tools, responsible AI practices, prompts, automation or analytics support
Clear written and verbal communication, stakeholder collaboration and facilitation skills
Insurance experience or relevant project delivery or business training is desirable
What You'll Enjoy
Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees
Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
Discounts at 900+ retailers, Fitness Passport, and reduced super fees
Paid volunteer leave, donation matching, and unlimited emergency response leave
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact ****** for a confidential conversation.
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📌 Senior Pricing Specialist (New South Wales)
🏢 Suncorp
📍 New South Wales