Job Type: Permanent position | Full time position
Job Description
A bit about us: Brickfield Hospitality Group is a Sydney-based hospitality group dedicated to creating vibrant, experience-driven venues that bring people together.
With a strong focus on atmosphere, service, and memorable guest experiences, the group delivers spaces where every occasion feels exceptional- whether it's watching live sport, catching up with friends, or celebrating special moments.
From multi-level entertainment venues to classic pubs and late-night hotspots, Brickfield Hospitality venues are designed to cater to a diverse audience and create lasting experiences.
Our venues include Scruffy Murphy's, Cheers Bar, World Square Bar and 3 Wise Monkeys in Sydney's Haymarket area as well as new acquisitions, Nags Head Hotel in Glebe and the Royal Albert in Surry Hills.
About the Role
About the Role
We are seeking an experienced and hands-on Hotel Manager to oversee the end-to-end operations of a high-volume hospitality venue.
This role is responsible for the overall performance of the venue, including food and beverage operations, functions and events, financial outcomes, compliance, and team leadership.
The position requires a robust operational leader capable of managing a multi-department venue and delivering a consistently high standard of customer experience.
Key Responsibilities Operational Management
Oversee all aspects of daily operations across bar, dining, kitchen, gaming, and functions
Coordinate service delivery to ensure a seamless and high-quality customer experience
Monitor and maintain venue presentation, service standards, and operational procedures
Conduct regular operational audits and implement continuous improvement initiatives
Customer Experience & Venue Performance
Drive a high standard of customer service across all areas of the venue
Respond to and act on customer feedback to improve service delivery
Build strong relationships with patrons, corporate clients, and the local community




Functions & Events
Oversee the planning and execution of functions and events, including corporate events, weddings, and major calendar events
Ensure appropriate staffing, resources, and operational readiness for all events
Work closely with customers and internal teams to deliver successful outcomes
Financial Management
Manage and achieve financial targets including revenue, labour costs, and expenses
Oversee purchasing, stock control, and cost management
Monitor financial performance and implement strategies to improve profitability
People & Culture
Lead, mentor, and develop a large, multi-disciplinary team
Manage recruitment, onboarding, training, and performance management
Prepare and manage staff rosters in line with operational needs and budgets
Foster a positive and high-performing team culture
Compliance & Licensing
Ensure full compliance with licensing laws, WHS, food safety, and industrial relations requirements
Maintain RSA/RCG registers and incident reporting processes
Act as the primary point of contact for regulatory authorities when required
Strategic & Business Planning
Contribute to strategic planning and business improvement initiatives
Identify opportunities to grow revenue and enhance operational efficiency
Participate in management meetings and drive execution of business objectives
Skills, Knowledge & Experience
Minimum 3 years' experience in a senior hospitality management role within a multi-department venue
Demonstrated experience managing high-volume food and beverage operations and events
Strong financial and commercial acumen with experience managing budgets and KPIs
Proven ability to lead and develop large teams
Solid understanding of licensing, WHS, and employment obligations within hospitality
Strong communication and stakeholder management skills
Proficiency in Microsoft Office and hospitality systems
Qualifications & Certifications
Current RSA and RCG Competency Card
Current
First Aid Certificate Employment Type: Full-Time Salary range: $80,********,000 + Super
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📌 Hotel Manager | Brickfield Hospitality (New South Wales)
🏢 Welcome Hospitality
📍 New South Wales