Job Description
Working closely with the CEO and senior team, you'll be at the heart of the organisation—providing high-level executive support while also contributing to engaging industry events, communications, stakeholder relationships and the smooth day-to‐day running of the office. No two days will be the same, with opportunities to coordinate high-profile events, work with members, government and industry leaders, develop engaging digital content, manage competing priorities and take ownership of a diverse range of projects. We're looking for someone with exceptional attention to detail, strong communication and organisational skills, sound judgement and discretion, and a genuine "can-do" attitude. If you thrive in a fast‐paced environment, enjoy variety, love making things happen and want a role where your contribution is visible and valued, this could be the perfect opportunity for you.
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Duties include:
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Executive Assistance – Support the Chief Executive Officer (CEO)
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Provide executive and administrative support to the Chief Executive Officer (CEO), including diary, meeting and travel management.
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Coordinate appointments, meetings, briefing materials, correspondence, presentations and reports.
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Arrange travel, accommodation, itineraries and associated logistics.
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Liaise with members, government, industry and other stakeholders on behalf of the CEO.
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Maintain confidentiality and exercise discretion in handling sensitive information.
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Provide follow‐up and coordination of actions arising from meetings and priorities.
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Provide executive assistance as directed by the CEO.
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Events – Under the direction of the National Events Manager
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Assist with coordination of BIC events,



including ministerial lunches and dinners, conferences, summits, forums, workshops, webinars, expos and other industry functions.
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Coordinate event materials and communication including eDMs, invitations, run sheets, registrations and RSVPs.
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Support event logistics, including venues, catering, accommodation, transport, AV and suppliers.
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Liaise with speakers, sponsors, members, venues and suppliers to ensure successful event delivery.
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Provide on‐site event support and assist with post‐event follow‐up and reporting.
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Be available to work outside normal business hours and travel when required for events.
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Communications – Under the direction of the National Communications Manager
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Assist with managing BIC's digital presence, including website and social media content.
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Create and coordinate engaging content to promote BIC's activities, events and initiatives.
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Monitor social media, respond to enquiries and maintain professional stakeholder engagement.
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Monitor and analyse digital and media activity, providing insights to improve engagement and reach.
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Support consistent branding, messaging and visual identity across all communications.
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Assist with communications materials, including correspondence, presentations, reports and promotional content.
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Support relationships with members, industry partners, government agencies and media.
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Office Management & Administration
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Provide day‐to‐day office management and administrative support to ensure the efficient operation of BIC.
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Coordinate office facilities, supplies, equipment, IT, suppliers and service providers.
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Manage correspondence, records, databases, filing systems, calendars and general office documentation.
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Maintain a qualified, organised and welcoming office environment.
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Provide general administrative and operational support, including ad hoc projects as required.
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Personal Attributes
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Right to work in Australia
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Good interpersonal skills and confidence dealing with different stakeholders
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Ability to work both in a team and independently, taking responsibility for your own workload
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High attention to detail, strong organisational skills and ability to manage time and conflicting deadlines efficiently
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Confidence using MS office (Outlook, Word, Excel and Teams)
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A proactive, hands‐on approach and willingness to take ownership with a strong "can-do" attitude
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Desirable experience (but not essential)
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Events Air or other event software
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Glue up or experience using other CRMs
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CANVA or Adobe creative suite
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Other Microsoft software (PowerPoint and Planner)
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Survey Monkey, Campaign Monitor or similar software
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Hootsuite, Sprout, Buffer or other social media scheduling software
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Any further queries in relation to the role can be directed to the Glen Bortolin, National Operations and Policy Manager on
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or ******** ***

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