Industroquip Safety & Signage – Rutherford NSW
Industro is looking for a proactive, energetic and commercially minded Client Relations Manager to join our sales team.
This is not a passive customer service role. We are looking for someone who enjoys building relationships, creating opportunities and winning business.
You will manage and grow a portfolio of customer accounts while working closely with our external sales representatives to identify opportunities and book quality customer appointments.
You'll also be one of the first points of contact for incoming sales enquiries, taking ownership of opportunities from initial enquiry through to quote, follow-up and order.
Key Responsibilities
Manage and develop a portfolio of existing customer accounts
Build strong, long-term relationships with customers
Proactively contact customers to identify new sales opportunities
Reactivate dormant and under-spending accounts
Identify upcoming projects, requirements and purchasing opportunities
Book qualified appointments for our external sales representatives
Respond quickly to incoming phone, email and website enquiries
Prepare and follow up quotations
Convert enquiries and quotes into orders
Cross-sell the broader Industro product range
Maintain regular contact and follow-up with customers




Work closely with external sales representatives to grow key accounts
Maintain accurate CRM records, opportunities and follow-up activities
What We're Looking For
Hungry – motivated to find and win business
Proactive – doesn't wait for opportunities to arrive
Relationship-driven – enjoys talking with customers and building trust
Commercial – understands that great relationships should translate into sales
Persistent – comfortable following opportunities through until there is an outcome
Rapid – responds quickly and keeps opportunities moving
Organised – capable of managing a large number of customers, quotes and follow-ups
Team-oriented – works closely with external representatives rather than competing with them
What Success Looks Like
Success in this role isn't simply answering enquiries.
A successful Client Relations Manager will grow their accounts, create new opportunities, book quality appointments for our external sales team and consistently turn customer conversations into revenue.
At Industro, we believe customers should experience a team that is Fast, Friendly and Flexible — and this role is central to delivering that promise.
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📌 Client Relations Manager (New South Wales)
🏢 Industroquip Safety & Signage
📍 New South Wales