Job Description
You'll be the first point of contact for patients and referring doctors: often the calm, reassuring voice on the phone for someone who's anxious about a diagnosis or a procedure. Behind the scenes, you'll keep the practice running smoothly. Most of your work is done remotely from a supplied laptop, with 5 half-days at the Wesley Clinic rooms each fortnight - the rest is for working from home on a regular schedule within weekdays, 8:30am-4:00pm (with lunch break), $35-$45 per hour depending on experience. Available as one near-full time position, or split across two part-time roles.
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Key responsibilities
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Manage clinic bookings, procedure scheduling and theatre lists
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Answer calls and respond to patient enquiries with care and professionalism
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Coordinate referrals, correspondence and patient reminders
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Process Medicare, DVA, private health fund and gap payments (Gentu/Eclipse)
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Liaise with referring doctors, radiology, lung function and sleep study providers
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About you
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A genuine people person who finds it rewarding to support patients and their families through a challenging time
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Self-motivated and comfortable working independently at home,



without needing close long-term supervision
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Strong administration background; medical admin experience desirable but not essential
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High attention to detail and able to juggle competing priorities
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Discreet, trustworthy and comfortable handling confidential information
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Tech-savvy, proficient in MS Word/Excel; experience with Gentu/Eclipse a bonus
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Calm under pressure and adaptable - while still a genuine team player when you're on-site
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About us
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Dr Luke Garske is a Brisbane-based thoracic physician specialising in all lung disease, with a particular focus on pleural disease and bronchoscopy. His private practice delivers ethical, high-quality, personalised care to patients with serious and life-limiting thoracic illness, including lung cancer, COPD, pleural disease, asthma and interstitial lung disease. The practice offers outpatient consulting, inpatient care and procedures, with a distinctive pleural disease model of care. Our culture is guided by integrity, compassion, service, adaptability and respect.

📌 Medical Administration Support (Queensland)
🏢 Dr Luke Albert Garske
📍 Queensland