Job Description
JB CARAVANS NEWCASTLE - SERVICE TECHNICIAN
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Service Technician - JB Caravans Newcastle
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JB Caravans is a leading RV dealership specialising in caravans, motorhomes and campervans. We pride ourselves on quality workmanship, doing the job right the first time, and giving every customer a skilled service experience.
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We are currently seeking an experienced and motivated Service Technician to join our workshop at JB Caravans Newcastle and support the continued growth of our RV service operations.
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About the Role
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Reporting to the Service Manager, you will carry out servicing, diagnostics, warranty and repair work on caravans, motorhomes and campervans. This is a hands-on workshop role suited to a tradesperson who takes pride in their work, documents it properly, and can solve problems across mechanical, electrical, plumbing and cabinetry systems.
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Key Responsibilities
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Service, diagnose and repair caravans, motorhomes and campervans to manufacturer specification.
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Chassis and running gear: suspension, shock absorbers, brakes, wheel bearings, couplings, jockey wheels, corner steadies and towing components.
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12V DC systems: batteries, solar panels and regulators, DC-DC chargers, inverters, lighting, fault-finding and wiring repairs.
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RV appliances: fridges, hot water systems, heaters, cooktops, air conditioners, awnings, slide-outs, TV and entertainment systems.
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Water and waste systems: fresh and grey water tanks, pumps, taps, toilets, showers and leak detection.
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Body, structural and sealing work: panel, window, hatch and door repairs, roof and seam resealing, water-ingress diagnosis and rectification, internal cabinetry and furniture repairs.
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Complete warranty repairs in line with manufacturer requirements, including accurate job cards, parts used, labour times and supporting photographs.
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Carry out pre-delivery inspections (PDI), rectify defects and prepare units for customer handover.
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Complete insurance and accident-damage repairs as allocated.




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Road test and quality-check completed work before sign-off.
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Work with the Service Advisor and Service Manager on diagnosis, repair estimates, parts ordering and realistic completion times.
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Maintain a clean, safe and organised workshop, look after tools and equipment, and comply with all workplace health, safety and environmental requirements, including correct PPE and safe work procedures.
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Note: LPG gas work and 240V electrical work are performed only by appropriately licensed personnel. Technicians holding these licences are encouraged to apply.
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Skills and Experience
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Previous experience as a caravan, RV, marine, automotive, heavy vehicle or auto-electrical technician.
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A relevant trade qualification (automotive, auto electrical,
carpentry/cabinetmaking,
plumbing or similar) or demonstrated equivalent RV service experience.
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Sound understanding of 12V systems and RV appliances, and the ability to read wiring diagrams and manufacturer service manuals.
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Strong fault-finding and problem-solving ability across multiple systems.
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Gas Work (LPG) Authorisation, restricted electrical licence or Certificate III in Automotive/RV servicing will be highly regarded.
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Current Australian driver's licence; experience towing and manoeuvring caravans is an advantage.
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Own hand tools and the ability to work unsupervised and manage your own workload.
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High attention to detail and a commitment to accurate job documentation.
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Physically fit and comfortable working in confined spaces, at heights and on your feet.
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Professional presentation and a strong team-focused attitude.
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What We Offer
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Full-time, ongoing position in a modern, well-equipped workshop.
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Competitive hourly rate based on experience and qualifications.
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Product and manufacturer training, with support to obtain additional licences and tickets.
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Career development opportunities within a growing national RV group.
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A family-friendly workplace culture focused on quality, teamwork and safety.
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📌 Jb Caravans Newcastle - Service Technician (New South Wales)
🏢 JB Caravans
📍 New South Wales