Job Description
Join a market-leading Digital Experience Platform provider as a Sales Admin assistant, providing administrative and operational support to the sales team, ensuring smooth and productive execution of key functions such as CRM management and invoicing. This is a permanent, part-time position, with an immediate start available for the right candidate.
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Key responsibilities
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Maintain and update CRM systems (AutoTask) and the Customer Master List, keeping data accurate and consistent across internal systems
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Produce accurate B2B quotes, follow up with clients to secure sign-off, and create projects for signed quotes
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Manage business contracts within AutoTask, including renewals, amendments and documentation, and maintain the annuities spreadsheet for forecasting
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Handle monthly and ad hoc customer invoicing, ensuring all chargeable work is billed correctly, and resolve account enquiries
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Provide general office administration, including ordering office supplies and supporting the General Manager and management team as required
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Assist with ad hoc marketing activities, including social media posts
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Act as a key point of contact for customers and Vela Finance on subscription and support invoices, ad hoc invoices, and account reconciliation
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About you
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Excellent written and verbal communication skills
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Strong relationship-building and negotiation skills
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Excellent time management and organisational skills
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A keen eye for detail and accuracy
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An energetic, flexible and can-do approach
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A commitment to excellence, innovation and continuous improvement
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Experience in an office environment; prior experience in an Administration or Sales Administration role would be an advantage
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Experience in the software industry would be an advantage
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Demonstrated experience using the Microsoft Office suite (Excel, Word and Outlook)
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Prior exposure to CRM software, with AutoTask experience highly regarded
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About us
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For 25 years, Elcom has been driving digital transformation across medium to large organisations. Our flagship product, the Elcom Digital Experience Platform, is the backbone of over 1,500 Digital Workplaces, Intranets, Websites, Portals, Mobile and Learning Management deployments; enabling our clients to deliver exceptional online experiences, while achieving operational and administration efficiency. As a 100% owned subsidiary of Constellation Software Inc. via its operating group, Vela APX, Elcom benefits from a strong corporate platform and international support.
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A fantastic life-work harmony
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Opportunities for learning and growth
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Work that is meaningful and makes an impact

📌 Sales Administration Assistant (New South Wales)
🏢 Elcom Technology
📍 New South Wales