Job Description
Pre-Delivery Operations Service Advisor Manager
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Ready to Drive Excellence in the Automotive Industry?
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Have you thought your level of Service Advisor experience can propel your forward to embrace a Pre-Delivery Management position?
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As the Pre-Delivery Operations Service Advisor Manager you will be managing the pre-delivery service delivery that will meet the monthly business sales requirements.
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The role is Monday to Friday
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The Pre-Delivery building is newly built from the ground up!
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As the Pre-Delivery Operations Service Advisor Manager you will be managing the pre-delivery service delivery that will meet the monthly business sales requirements.
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Join our team at Pickerings Auto Group where we have a new Pre Delivery & Parts Distribution Centre.
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The role requires you to be a hands-on Pre-Delivery Operations Service Advisor Manager that can oversee daily outcomes:
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Key for the position:
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Lead and manage the Pre-Delivery Operations team, including technicians and detailers.
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Coordinate the effective flow of vehicles through Pre-Delivery, ensuring deadlines and delivery requirements are met.
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Oversee vehicle inspections, PDI, detailing, accessory installation and final quality checks.
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Ensure all vehicles are completed to manufacturer, dealership and customer standards.
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Monitor daily workflow, workloads and productivity,



reallocating resources as required.
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Train, coach and develop team members to maintain high standards of workmanship and efficiency.
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Work closely with Sales, Service, Parts and Accessories teams to coordinate vehicle preparation and delivery.
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Ensure all required repairs, accessories, documentation and customer requests are completed prior to delivery.
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Conduct final quality-control checks and address any issues before vehicles are released to customers.
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Manage customer and Sales Department requests professionally, particularly last-minute delivery requirements.
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Maintain compliance with Workplace Health & Safety, manufacturer procedures and dealership policies.
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Monitor department performance, productivity, costs and operational efficiency.
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Identify opportunities to improve processes, reduce delays and enhance the customer delivery experience.
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Maintain accurate records, reporting and documentation relating to Pre-Delivery operations.
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Fantastic health & wellbeing program
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Gym and health hub memberships
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A supportive and dynamic team environment.
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Ongoing training and career advancement opportunities.
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Excellent working conditions and long-term job security.
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Be part of a respected and growing automotive group in Regional North Queensland

📌 Pre-Delivery Operations Service Advisor Manager (Townsville)
🏢 Pickerings Auto Group
📍 Townsville