Job Description
Independent Technology Consultants Cooperative Pty Ltd – Tullamarine VIC
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EUX Analyst (End User Experience) | Device Deployment & User Onboarding
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100% Onsite
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About the Role
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Our client is seeking an enthusiastic and customer-focused EUX Analyst to support the deployment and onboarding of end-user technology within a large enterprise environment based in Tullamarine.
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Working closely with the EUX Lead, you will play a key role in ensuring employees receive well-configured, secure and user-friendly technology solutions. This is an excellent opportunity for someone looking to build their career in End User Computing (EUC), Desktop Support, Device Deployment or IT Operations.
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The role offers hands-on exposure to enterprise technology deployments, user onboarding activities and modern workplace technologies.
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Key Responsibilities
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Device Deployment & Configuration
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Prepare, configure and deploy laptops and desktop devices.
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Perform device imaging, software installation and security configuration.
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Deploy and configure Cisco desk phones, including extension setup and testing.
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Provision and enrol mobile devices (iOS and Android) using Mobile Device Management (MDM) platforms.
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Install and support workplace technology including monitors, docking stations, keyboards, headsets, webcams and other peripherals.
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User Onboarding & Support
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Support new starter onboarding activities and technology handovers.
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Assist users with device setup, account access and first-time sign-in processes.
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Deliver a positive and professional user experience during technology rollouts.
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Ensure deployments comply with organisational standards, usability guidelines and security requirements.
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Work closely with project teams and technical stakeholders to support deployment activities.
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Maintain accurate deployment records and asset information.
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Assist with rollout planning and coordination activities where required.
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Contribute to continuous improvement of onboarding and deployment processes.
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About You
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To be successful in this role, you will have:
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Experience working with Windows 10 and Windows 11 environments.
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Exposure to laptop, desktop, mobile device and peripheral deployment.
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Familiarity with Microsoft Intune, SCCM or other MDM/device management platforms.
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Solid communication and customer service skills.
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A proactive and organised approach to work.
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The ability to work effectively within a team environment.
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A genuine interest in workplace technology and end-user experience.
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Knowledge of Microsoft Endpoint Manager/Intune.
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Experience configuring Cisco IP phones.
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Exposure to IT asset management processes.
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Understanding of ITIL or structured service delivery environments.
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Qualifications
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Certificate, Diploma or Degree in Information Technology or a related discipline; or
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Equivalent practical experience.
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This opportunity is also well suited to recent graduates or early-career IT professionals looking to gain enterprise-level experience.
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What's on Offer?
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Opportunity to work within a large and dynamic enterprise environment.
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Hands-on experience with modern workplace technologies.
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Exposure to large-scale deployment and onboarding projects.
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Supportive team environment with opportunities to learn and develop.
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Location & Working Arrangements
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Full-time 6-month contract position
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No hybrid working arrangement available
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Notes:
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Only shortlisted candidates will be contacted.
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You will be required to complete a National Police Check
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You will be required to undertake a drug and alcohol test
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Your daily rate will depend on skills and experience.
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Start date is ASAP.

📌 End User Experience Analyst (Victoria)
🏢 Independent Technology Consultants Cooperative
📍 Victoria