Join Swimart Rose Bay, one of Australia's most trusted pool and spa specialists, as a casual team member. You'll be welcoming customers in-store, carrying out water testing, providing product advice, processing sales, and answering customer enquiries. This is a customer-focused role in a busy, fast-paced store environment where you'll help customers enjoy their backyards. No pool industry experience is required—we'll train the right person.
Key responsibilities
Welcoming customers in-store and creating a genuinely enjoyable experience from the moment they walk in
Carrying out water testing and providing clear, confident advice on the right products and solutions for each customer's pool or spa
Processing sales through the POS system accurately and efficiently
Answering phone and email enquiries with a helpful, professional manner
About you
Previous retail or customer service experience




Strong organisational and admin skills
Comfortable with computers, POS systems, and email
Great communication and sharp attention to detail
Ability to multitask confidently in a busy, quick-paced store environment
Reliable, punctual, and a genuine team player
Available to work weekends, which is a key requirement of the role
Casual position with a flexible arrangement
Above award rates of pay with applicable weekend loading
Full training provided where you'll learn the pool industry from a great team
Supportive store environment with a genuine team culture
About us
Swimart Rose Bay is one of Australia's most trusted pool and spa specialists.
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📌 Retail Customer Service Officer (Sydney)
🏢 swimart
📍 Sydney