Job Description
Pacific Family Medical Practice – Calamvale QLD
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Key responsibilities
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Managing reception independently, including greeting patients and handling check-ins in a friendly manner
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Answering calls and assisting with patient enquiries
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Scheduling and coordinating appointments
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Processing Medicare and private billing with accuracy
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Managing medical records and confidential information
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Performing general reception duties such as scanning, filing, and email management
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Liaising professionally with referring doctors, other health professionals, and team members
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Providing administrative support and assisting with ad hoc duties
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Carrying out administrative tasks delegated by management
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About you
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1-2 years' experience as a medical receptionist or administrator (preferred)
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Excellent communication skills, including a qualified and personable phone manner
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Ability to multitask and energetic
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Knowledge of Medicare and private billing is preferred but not essential
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Strong organisational skills with attention to detail
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Passionate and self-motivated
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Ability to work both independently and as part of a team
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Neat and professional presentation
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Australian work rights are required for this role

📌 Medical Receptionist (Queensland)
🏢 Pacific Family Medical Practice
📍 Queensland