Job Description
Border Express currently has an exciting opportunity available for an experienced and motivated Pallet Controllerto join the team at our Underwood Branch.
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The successful person will be responsible for assisting with the management of Hire Pallet & Returnable Equipment across the Border Express QLD depots and regional branches to deliver optimum performance against customer service requirements and compliance with all relevant business procedures – including safety, cost management, and legal requirements.
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Duties:
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Data entry and document management.
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Efficient debriefing and processing of all inbound paperwork.
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Reconcile drivers daily run sheets, ensuring all hire equipment is accounted for.
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Manage and reconcile internal depot movements daily.
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Track and reconcile hire equipment across the regional agent network.
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Effective management of hire equipment through Border Express internal system and pallet control software (Pallet Watch).
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Investigate all discrepancies (inbound / outbound) and ensure recovery of equipment.
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Facilitate monthly equipment counts and manage pallet holdings regularly.
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Monthly Chep and Loscam reconciliations, including keeping un-invoiced transactions, rejections & corrections to a minimum.
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Ensure all standard pallet processes and procedures are implemented, regularly audited and non-compliances addressed.
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Identify process gaps, inefficiencies, and areas of improvement to mitigate losses.
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Project management.
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Facilitate internal training sessions and attend toolbox meetings to drive compliance across depots.
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Remotely manage / audit regional company owned branches.
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Achieve reporting cadences, as required / requested.
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Work collaboratively with the local operations and national pallet control team to drive effective management and standardisation across the business.
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Skills and Experience:
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Love working in a challenging, fast-paced environment.
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Preferred experience in Pallet Control.
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Previous experience in the Warehouse, Logistics and Transport Industry would be advantageous.
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Ability to multi-task and navigate conflicting priorities.
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Ability to engage and work collaboratively with all departments.
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Excellent written and verbal communication skills
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High attention to detail.
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Ability to follow company policy and ensure all staff adhere to relevant policies and procedures.
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Get to know Border Express:
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At Border Express we're committed 100% to providing the very best supply chain services for Australia. Our business is working towards a fully supported regional network model to be the best carrier out to regional Australia with full visibility.
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We are an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We are committed to achieving a diverse workforce and strongly encourage applications from all cultures, languages, abilities, sexual orientations, gender identities.
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We work hard to create a safe and inclusive setting for all. We encourage and support our team members to grow their careers with Border Express, by providing ongoing opportunities and development to grow and make a real difference.

📌 Pallet Controller (Queensland)
🏢 Border Express
📍 Queensland