22 Sep
|
Accor
|
Brisbane
Job Description
Are you an experienced events professional with a passion for creating exceptional guest experiences?
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We're seeking a driven Events Executive or experienced Events Coordinator ready to take the next step to join our Sales Team at Q Station. Depending on your experience and capability, you may join us at Events Executive or Events Coordinator level.
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This is an exciting opportunity for someone with strong event coordination foundations who is looking to broaden their experience across client relationships, event sales and business development - or for an experienced Events Executive ready to take ownership of the full event journey.
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Working with warm inbound enquiries across conferences, special events and social celebrations, you'll play an important role in bringing events to life at one of Sydney's most iconic heritage venues.
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Your Mission:
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Build robust client relationships and deliver a seamless experience from enquiry through to event delivery.
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Coordinate conferences, special events and celebrations with accuracy, professionalism, and attention to detail.
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Work closely with internal teams to ensure successful event planning and operational handover.
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Support the delivery of memorable guest experiences that reflect Q Station's unique offering.
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Represent Q Station with confidence by understanding our spaces, services, and experiences.
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The Opportunity
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Reporting to the Sales Manager, this role supports the conversion, coordination and delivery of group and event enquiries across Q Station.
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At Events Executive level, you will take ownership of the full sales and coordination process - managing inbound enquiries, preparing proposals,
supporting revenue outcomes and guiding clients from initial enquiry through to operational handover.
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At Events Coordinator level, you will focus on delivering exceptional event coordination, supporting client communication, managing event details, and ensuring seamless preparation and handover.
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Appointment level will reflect your experience, capability, and career aspirations.
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Key Responsibilities
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Depending on your experience and level, your responsibilities will include:
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Manage and coordinate conferences, special events, and social celebrations from enquiry through to operational handover.
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Maintain accurate event details, client communication, and documentation throughout the planning process.
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Coordinate with internal departments to ensure successful event delivery.
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Prepare event documentation including proposals, function details, and client communications.
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Conduct site inspections and support clients in understanding Q Station's unique spaces and experiences.
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Maintain accurate CRM records and ensure event information is current and complete.
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Attend BEO meetings and contribute to internal event planning discussions.
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Support client retention through professional communication, attention to detail and post-event follow-up.
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For Events Executive-level candidates, responsibilities will also include:
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Manage inbound event enquiries and support the sales process from initial enquiry through to confirmation.
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Prepare quotations and contracts covering venue, function, menu and accommodation requirements.
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Identify opportunities to maximise revenue through upselling, tailored event solutions and strategic client conversations.
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Develop and maintain strong client relationships while identifying opportunities to support repeat business and future growth.
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Contribute to sales initiatives and business development opportunities that support revenue targets and broader team objectives.
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Proven experience successfully coordinating events, conferences, weddings or functions, with hotel or venue experience highly advantageous.
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Excellent organisational skills with the ability to manage multiple events, competing priorities, and deadlines.
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Strong communication skills with confidence engaging with internal and external stakeholders.
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A genuine passion for hospitality and creating memorable guest experiences.
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High attention to detail and commitment to delivering professional, seamless event outcomes.
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Ability to work collaboratively in a fast-paced environment.
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Proven experience managing event enquiries, proposals, client relationships, and the sales process from enquiry through to confirmation.
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Experience contributing to revenue outcomes through event sales, upselling, client relationship management, or business development opportunities.
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Strong event coordination experience with the desire and capability to progress into a broader sales-focused role.
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A willingness to develop commercial and client relationship skills.
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📌 Events Executive / Events Coordinator (Brisbane)
🏢 Accor
📍 Brisbane