Care Partner / Clinical Partner – Support at Home (Full Time)
Lead with compassion.
Drive quality.
Help shape the future of home care.
The Butler Canberra is looking for an experienced and passionateCare / Clinical Partner (ideally with qualifications in Allied health / Nurse / Physiotherapist etc but not necessary)to join our team and lead the delivery of high-quality, person-centred home care services.
This is a pivotal role for someone who thrives in the community setting and is ready to support both our participants and our organisation through the changing aged care landscape.
Your Role
As one of ourCare / Clinical Partners, you will:
Support the delivery of high-quality, in home clinical care through the Support at Home Program, enhancing participant wellbeing and independence.
Oversee thecare operationsfor participants receiving Support at Home and private services.
Ensure participant assessments, care plans, and service delivery are not only clinically sound but also aligned withregulatory requirementsunder the new Aged Care reforms.
Act as a care leader and key contact for both internal staff and external stakeholders including GPs, allied health, and families.
Support governance and continuous improvement by assisting with internal audits, incident management, care documentation reviews, and quality initiatives.
Mentor support workers and case partners in clinical understanding, escalation protocols, and best-practice service delivery in the home.
Key Responsibilities
Conduct and review in-home assessments and develop tailored care plans and budgets in consultation with participants and families.
Facilitate all necessary care to participants.
Ensure compliance with theAged Care Quality Standardsand support alignment with thenew Aged Care Actreforms.
Maintain accurate, timely clinical documentation and oversee risk and incident reporting.




Liaise with funding bodies and regulatory agencies as needed.
Work collaboratively with the leadership team to improve systems, governance, and service delivery models.
Provide education, mentoring and support to frontline staff and new starters.
Monitor and manage clinical risks.
What You Bring
Diploma level qualification in Community Services, Aged Care, Case Management or equivalent experience.
Preferred allied health background preferred (Registered Nurse (AHPRA) / Physiotherapist / Allied Health Skilled) but not necessarywith a minimum of3 years' experience, ideally in aged care or community health.
Previous experience in case management, clinical coordinator, or team leaderrole within home care is highly regarded.
Strong understanding of theSupport at Home Programand associated compliance requirements.
Minimum 2+ year management experience with Home Care Packages / Support at Home is preferred.
Excellent communication, leadership, and time management skills.
Compassionate, adaptable, and confident, working autonomously in the field.
Current driver's licence and reliable vehicle.
Australian work rights are required for this position.
Solid understanding of the Support at Home Program, Quality Standards and Aged Care Rights.
Skilled in using case management or CRM systems.
What We Offer
A collaborative, caring team that values your input and expertise.
The opportunity to play akey compliance rolein a growing home care organisation.
Professional development support tailored to your goals.
Autonomy and flexibility in your day-to-day work.
A leadership team that genuinely cares about people—participants, families, and staff.
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📌 Care Partner / Clinical Partner – Support At Home (Full Time) (Canberra)
🏢 The Henry Canberra
📍 Canberra