Makin Mattresses is a leading mattress retailer dedicated to providing customers with high-quality sleep solutions and exceptional service.
With a strong presence in the market, we pride ourselves on our commitment to customer satisfaction, product expertise, and creating a welcoming environment where customers can find the perfect mattress for their needs.
We value our team members and foster a collaborative workplace culture that encourages professional growth and success.
About the role
We are seeking a Permanent Sales Person to join our team in Brisbane, QLD.
This is a full-time position based in our Brisbane QLD **** location.
As a Sales Person, you will be at the forefront of our customer experience, playing a crucial role in driving sales and building lasting relationships with customers.
You will be responsible for showcasing our mattress range, understanding customer needs, and guiding them towards the best product solutions.
This role is essential to our business success and directly impacts our revenue growth and customer satisfaction metrics.
What you'll be doing
Greeting customers warmly and professionally, creating a welcoming atmosphere that encourages product exploration
Conducting needs assessments to understand customer sleep preferences, budget requirements, and any specific health considerations
Demonstrating mattress features, materials, and benefits to educate customers and highlight product value
Providing expert recommendations based on customer needs and preferences
Responding to customer enquiries regarding product specifications, pricing, and promotions
Processing sales transactions accurately and efficiently using point-of-sale systems
Managing customer information and maintaining detailed sales records
Collaborating with team members to meet sales targets and store objectives




Ensuring the showroom is well-organised, clean, and products are displayed attractively
Building customer loyalty through follow-up communication and exceptional after-sales service
Staying updated on product knowledge, industry trends, and company promotions
What we're looking for
Proven experience in retail sales or a customer-facing sales role, preferably within the furniture or home goods industry
Excellent communication and interpersonal skills with the ability to connect with diverse customer demographics
Strong sales ability with a track record of meeting or exceeding sales targets
Product knowledge or demonstrated ability to quickly learn and retain detailed product information
Professional presentation and grooming standards
Ability to work independently and as part of a team in a fast-paced retail environment
Problem-solving skills and patience when handling customer concerns or objections
Proficiency with point-of-sale systems and basic computer skills
Reliability and punctuality with flexibility to work retail hours, including weekends
A genuine passion for customer service and delivering exceptional experiences
Preferred: Experience in mattress or bedding sales, or knowledge of sleep science and ergonomics
What we offer
Competitive salary package commensurate with experience
Commission and bonus opportunities based on sales performance
Staff discounts on our premium mattress range and related products
Ongoing product training and career development opportunities
A supportive team environment with clear career progression pathways
Flexible scheduling options where possible to support work-life balance
Access to employee wellbeing initiatives and support programmes
The opportunity to work for a respected brand in the sleep and wellness industry
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📌 Permanent Sales Person - Brisbane
🏢 Makin Mattresses
📍 Brisbane