Are you an energetic and compassionateMedical Receptionistready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.
Start your current chapter today at CQR!
Are you an energetic and compassionateMedical Receptionistready to make a real difference in the lives of patients?
Join a high-performing team known for its warmth, expertise, and exceptional care - and enjoy a workplace that truly recognises and rewards your contribution.
About Us
Central Queensland Radiology (CQR)is part of theIntegral Diagnostics (IDX Group)- one of Australia and New Zealand's leading providers of quality diagnostic imaging.
With eight fully accredited practices acrossGladstone, Rockhampton, Yeppoon, and Emerald, we deliver world-class services with a strong regional heart.
We also collaborate closely with ourSunshine Coast Radiologycolleagues, providing services across both private clinics and hospitals.
About the Role
We're looking for a friendly and motivatedCasual Medical Receptionistto join our welcoming front desk teams atGladstone Hospital and our private clinic at Dawson Road.
As the first point of contact, you'll play a vital role in supporting patients accessing a full range of imaging services - fromX-ray, Ultrasound , CT to MRI and Interventional Procedures
Enjoy the flexibility of a casual position with variedMonday to Friday shifts between 6:30am and 6:00pm, withno weekends, making it easier to maintain a great work-life balance.
A Day in the Life
Greeting patients and creating a welcoming first impression
Managing bookings, billing, and payments (Medicare, health funds, EFTPOS)
Working closely with Medical/Surgical wards and our technical team
Inpatient procedure and CT Injection bookings
Coordinating with referrers and doctors for appointments and results
Attending staff meetings and ongoing training sessions




Maintaining compliance with workplace health & safety and company policies
About You
You'll thrive in this role if you have:
Previous experience in healthcare reception (Medical Imaging, Dental, Allied Health or similar) - highly regarded
A professional, approachable, and confident communication style - in person and over the phone
Knowledge of medical terminology or practice management systems (an advantage)
A collaborative, proactive attitude and high integrity
A well-presented and patient-focused approach
Excellence in customer service delivery in order to exceed patient and referrer expectations.
Effective communication and interpersonal skills to show patients care, compassion, and empathy
Excellent attention to detail to ensure patient confidentiality
Excellent interpersonal skills to assist in building partnerships and fostering collaborative relationships across the business.
Detailed analytical and problem-solving skills
Strong attention to detail and focus on completing high quality work
Why Join Us?
At CQR, we know our people are our greatest strength.
Here's what you'll enjoy:
A strong culture that fosters teamwork, community, and inclusivity.
State of the art training program dedicated to preparing you with the necessary skills and knowledge to excel in your career
Full Uniform provided
Staff recognition programs and awards
Fitness Passport with over ****+ locations nationwide
Employee benefits such as paid paternal leave, assistance programs, discounted healthcare for you and your immediate family.
Fantastic development opportunity to further your career with Imaging Queensland
We welcome applications fromAboriginal and Torres Strait Islander peopleswith relevant skills and experience.
Start your new chapter at CQR - where care begins with you.
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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📌 Medical Receptionist (Gladstone Central)
🏢 IDX
📍 Gladstone Central