Enjoy working with people and helping create a positive healthcare experience? Join Eye Surgery Associates as a Medical Administrator at our East Melbourne clinic.
This is a full-time, 12-month contract, with the prospect for a permanent position for the right person.
About us
Eye Surgery Associates (ESA) is a group of highly qualified sub-specialist ophthalmologists providing medical and surgical eye care across four Melbourne clinics: East Melbourne, Vermont, Doncaster, and Cabrini Malvern.
Our specialists are supported by more than 90 staff across our clinical and administrative teams. Together, we pride ourselves on providing high-quality care and ensuring patients feel supported throughout their experience with us
About the role
As part of our administration team, you'll help keep our clinic running smoothly and ensure patients feel welcomed and well looked after.
Welcoming patients and providing friendly, professional support
Managing calls and directing enquiries
Supporting consulting sessions and managing patient flow
Processing billing, payments and daily reconciliations
Liaising with doctors, referrers and clinical staff
Maintaining accurate patient records and confidential information
Supporting general administration and practice operations




This is a fully onsite role based primarily at our East Melbourne clinic, conveniently located near Parliament Station and tram services. Please note that onsite parking is limited.
About you
You'll be warm, qualified and comfortable working in a busy, team-based environment. We're looking for someone with:
Strong communication skills and a commitment to excellent patient service
Excellent organisation and attention to detail, with the ability to manage competing priorities
A dependable, team-focused approach and willingness to take initiative
Strong computer skills and confidence learning new systems
The ability to follow procedures and manage sensitive information appropriately
Experience in medical administration, reception or specialist practice is highly regarded. Knowledge of medical terminology is also desirable.
You will also need a current National Police Check or be willing to obtain one.
What we offer
A warm and welcoming team culture
Access to novated leasing and discounts through Flare HR
Access to ESA's Employee Assistance Program
Opportunities to contribute ideas through our staff committees
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📌 Medical Administrator (Melbourne)
🏢 Eye Surgery Associates
📍 Melbourne