Lets Get Support are looking for a dedicated and efficient Office Manager to be the heart of everything we do and help make a real difference every day.
Experience in the NDIS sector and SCHADS Award would be an advantage.
This position is a part-time with a minimum of 30 hours per week
Key responsibilities
Managing client services and coordinating NDIS Support services
Conducting audits to ensure compliance and service delivery
Analysing data to generate reports for program sustainability and viability
Communicating and cooordinating with administration team and support coordination teams to ensure support is scheduled as requested
Motivating and coaching the service team to achieve performance objectives while maintaining a high standard of service
Provide professional and calm communication with staff to facilitate a positive work environment and with participants so they feel protected and supported.
Ensuring business processes are followed for compliance
Developing and maintaining relationships with external stakeholders to meet strategic objectives and maintain high service standards
The responsibilities of an NDIS Office Manager include:
Planning, organizing, and coordinating
the administrative functions of the business to ensure efficient office operations and high-quality administrative support across NDIS,



Home Care Package, and DVA programs.
Supporting the management team
and improving office systems and procedures.
Coordinating administrative staff
and ensuring compliance with organisational policies and relevant regulatory requirements.
Maintaining participant records
and administrative documentation in accordance with NDIS, Home Care Package, and DVA program requirements.
Preparing administrative and operational reports
for senior management.
Monitoring office expenditure
and assisting with budget administration.
Coordinating purchasing
of office equipment, supplies, and external service providers.
Liaising professionally
with participants, families, support coordinators, allied health professionals, hospitals, government agencies, and other stakeholders.
Coordinating workplace health and safety administration
and office compliance requirements.
Supporting continuous quality improvement initiatives
and contributing to the ongoing development of administrative systems and processes.
These responsibilities highlight the importance of the NDIS Office Manager in ensuring the smooth operation of the NDIS program and the overall support provided to individuals with disabilities.
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📌 Office Manager (North Lismore)
🏢 Lets Get Support
📍 North Lismore