Remote Afca Dispute Resolution Specialist (Queensland)

Remote Afca Dispute Resolution Specialist (Queensland)

22 Sep
|
Auto
|
Queensland

22 Sep

Auto

Queensland

Auto & General is seeking an AFCA Dispute Resolution Specialist in North Lakes, QLD to manage customer complaints escalated to AFCA and advocate for fair outcomes. You will negotiate resolutions, prepare submissions, and apply policy knowledge with empathy and integrity.
You will review cases, balance customer needs with business considerations, and collaborate with internal teams to improve processes and customer experience.
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📌 Remote Afca Dispute Resolution Specialist (Queensland)
🏢 Auto
📍 Queensland

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