Job Description
Sime – Mackay QLD
n
Permanent
n
3mo ago , from Sime Darby Holdings Berhad
n
This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay or Rockhampton office.
n
Reporting to the Resource Industries Support Manager your responsibilities will include:
n
n
Promote and adhere to all safety requirements on site and within the workplace
n
Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
n
Promote consistency by being a centralized point of contact
n
Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
n
Create, implement and execute sales and account strategies
n
Maintain and increase our market share of parts and service
n
Communicate and manage challenges effecting fleet performance and satisfaction
n
Manage, document and resolve customer issues and enquires
n
n
About You
n




You will bring the following skills and experience to the role:
n
n
Trade Qualified or established technical aptitude
n
Demonstrated customer management experience within the mining industry
n
Experience in mining, mining services or heavy earthmoving industries
n
Robust commitment to Safety and continuous Improvement
n
Proactive approach to sourcing solutions
n
Positive attitude to developing the business through a team approach
n
n
About the Benefits
n
Hastings Deering offers a wide range of benefits including:
n
n
A rewarding career with diverse opportunities
n
A competitive remuneration package
n
Commission structure
n
Support vehicle provided
n
Salary Continuance Insurance
n
Employee Assistance Program for employees and their families
n
Discounts on private health, vehicles, travel and more
n
A culture of inspiration, innovation, collaboration and execution
n
Ongoing training & support to further your career
n
Annual salary reviews
n

📌 Resource Industries Support Representative (North Mackay)
🏢 Sime
📍 North Mackay