23 Sep
|
Club Macquarie
|
Australia
23 Sep
Club Macquarie
Australia
Job Description
Casual Front Office and Houskeeping posisition /n
Club Macquarie is seeking to appoint a reliable and self-motivated person to join our team in a versatile all-rounder role at our 36 room Macquarie 4 Star motel. This is a Casual position and will encompass both front office reception duties and general housekeeping, depending on the operational needs of the property.
Key responsibilities Front Office /n
Welcome guests and manage check-in and check-out processes
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Manage reservations, guest enquiries, emails and telephone calls
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Process payments and maintain accurate guest records
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Provide local area information and deliver friendly, professional guest service
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Complete general reception and administrative tasks
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General cleaning and room checks
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Highly visual approach to the property's cleanliness and maintenance
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Unpacking and storage of linen in an organised and effective manner
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Assisting cleaners with the preparation of guest rooms, public areas and back-of-house spaces to a high standard as assigned
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Restocking guest amenities and room attendant trolleys ensuring productive servicing of rooms
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Monitoring and promptly reporting any maintenance issues or safety concerns
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Working efficiently to meet daily room requirements
About you /n
Previous experience in accommodation; Front Desk and Housekeeping departments
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A genuine passion for customer service and creating positive experiences
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Excellent communication and attention to detail
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Positive energy and physical fitness for a hands-on role
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Ability to work independently and efficiently to meet daily schedules
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Availability 7 days between the hours of 8am and 8pm
About us /n
Macquarie 4 Star, located at the northern tip of Lake Macquarie, is an award-winning facility adjoining Club Macquarie, where guests can safely and securely enjoy the facilities of a licensed Club during their stay.
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J-18808-Ljbffr
📌 Casual Front Office And Houskeeping Posisition Newcastle (Australia)
🏢 Club Macquarie
📍 Australia