We are looking for a System Analyst to join our Diversified Platforms team and support the applications that enable HCF's life insurance, payments and shared services operations. This is a varied application support and delivery role where you will help keep critical applications running effectively while contributing to system enhancements, defect fixes, software releases and new product initiatives.
Responsibilities
Support One Office and other shared-service applications across HCF's diversified platforms
Monitor system batches and investigate production incidents
Provide first-level application and production support
Work with vendors and internal stakeholders to resolve system issues
Analyse system requirements and assess impacts for new and enhanced applications
Design practical system solutions aligned with business requirements and solution architecture
Contribute to defect fixes, enhancements, releases, testing and implementation activities
Support project initiatives,



including new product launches
Maintain system availability, data integrity and accurate reporting
Identify opportunities to improve delivery efficiency and effectiveness
Required Skills
At least two to three years' experience in systems analysis, application support, production support roles.
Intermediate SQL capability, including the ability to investigate data and troubleshoot system issues
Some SSIS exposure will be advantageous
Solid analytical, problem-solving, troubleshooting and debugging skills
Experience supporting distributed applications, including cloud-based applications
Understanding of relational databases, SOA, REST or web services and client-server technologies
Knowledge of the software development lifecycle and Agile or Scrum delivery practices
Experience using Jira and Confluence
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📌 System Analyst (New South Wales)
🏢 Hcf Australia
📍 New South Wales