We are a well-established and growing allied health practice seeking an experienced and organised receiptionst to join our supportive multidisciplinary team on a permanent full-time basis.
Our team consists of 4 Dietitians and a Credentialed Diabetes Educator working across multiple locations in Southern Sydney. This role will primarily be based in our Sutherland office within a busy medical specialist environment. We support a diverse client base ranging from pregnant mothers to elderly patients and work closely with a strong referral network including GPs, specialists, surgeons, and allied health professionals.
This is a diverse and hands-on role suited to someone who thrives in a fast-paced healthcare setting, enjoys supporting both patients and clinicians, and takes pride in creating efficient systems and smooth day-to-day operations.
About the Role
As the central support person within the practice, you will play a key role in ensuring the seamless operation of the clinic while delivering a high standard of patient care and administrative support.
Key Responsibilities
Welcoming patients and providing a professional and compassionate first point of contact
Managing phone calls, emails, appointments, and clinician schedules across multiple locations
Coordinating complex diaries and supporting daily clinic operations
Processing billings and claims including Medicare, DVA, NDIS, WorkCover, and private health insurance
Managing accounts administration, reporting, and outstanding payments
Maintaining accurate patient records and database systems with strict confidentiality




Supporting clinicians with administrative and operational tasks
Updating website content and clinic resources where required
Skills & Experience
Previous experience in medical reception, practice management, or healthcare administration
Strong organisational skills with the ability to multitask and prioritise effectively
Ability to work independently, whilst remaining a key member of a wider team
Excellent written and verbal communication skills
Professional, friendly, and empathetic approach to patient care
High attention to detail and accuracy
Experience with Medicare, NDIS, DVA, and private billing processes
Confidence working independently while contributing to a collaborative team culture
Advanced proficiency in Microsoft Office Suite
Experience using practice management software (Halaxy experience highly regarded)
Experience with Squarespace, Canva, social media, or website updates is advantageous
About You
You are friendly, approachable, and genuinely enjoy building positive relationships with patients and colleagues alike. You bring a calm and professional attitude to a busy environment, along with a good sense of humour and a light-hearted nature that contributes positively to the team culture.
You are proactive, reliable, and adaptable, with strong organisational skills and a willingness to help wherever needed. You enjoy working collaboratively, take initiative, and pride yourself on helping the practice run smoothly while ensuring patients feel welcomed and supported.
#J-*****-Ljbffr

📌 Dietitian Clinic Receptionist (Sydney)
🏢 The Eatwise Clinic
📍 Sydney