Senior Medical Receptionist – Redlands
Ready for more than just another reception job?
We're looking for an experienced
Senior Medical Receptionist
to join the team at
Altura
in the Redlands.
And no, you
don't need dental experience!
If you come from medical, specialist, allied health or another busy healthcare environment and know how to manage patients, appointment books and a fast-moving front office, we can teach you the dental side.
What we
can't
teach is initiative, leadership and the drive to grow.
The Role
This isn't a sit-at-reception-and-watch-the-clock kind of role.
We want someone who loves being involved, takes ownership and enjoys being the person the team can rely on.
Most importantly, we're passionate about creating
WOW experiences for our patients
. We want someone who genuinely loves people, notices the little things and is always looking for ways to make a patient's experience better than they expected.
You'll be:
Managing and optimising busy appointment books
Keeping patient recalls and follow-ups on track
Creating memorable
WOW moments
throughout the patient journey
Supporting the day-to-day running of the front office
Helping lead, support and train the team
Spotting problems and finding solutions
Helping improve systems and the way we do things
Working closely with Management and taking on more responsibility as you grow
Who Are We Looking For?
You'll ideally have
senior reception, supervisory or management experience
and be someone who is:
Organised and seriously on top of things
Confident, warm and genuinely outstanding with people




Someone who loves going above and beyond for patients
Comfortable leading and supporting a team
Proactive, you don't wait to be told what needs doing
Experienced with bookings, recalls and patient follow-up
Excited to learn, develop and take on more responsibility
Looking for a
career
, not just somewhere to clock in and clock out
Why Altura?
Altura is a progressive dental clinic providing everything from general dental care through to
dental implants, full arch restorations, full mouth rehabilitation, cosmetic dentistry and orthodontic treatment
.
We get to be part of some pretty incredible patient journeys, often helping people who have avoided the dentist for years completely transform their smile, confidence and relationship with dental care.
That's why patient experience is such a big part of who we are. Our goal is simple:
create a WOW experience that makes patients feel genuinely cared for, comfortable and excited to come back.
You'll have
real responsibility, a voice within the practice and genuine opportunities to progress into further leadership and management.
We invest in our team, regularly attend training and love seeing our people develop into bigger roles.
Dental experience is a bonus. Healthcare experience, leadership ability and the right attitude are what really matter.
Sound like your kind of role?
We'd love to meet you.
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📌 Experienced Senior Medical Receptionist (Queensland)
🏢 Altura Cleveland
📍 Queensland