Where curiosity grows, compassion guides, and good vibes are part of the job description.
ABOUT MEDCAN GROUP
At Medcan Group, we are proud to be at the forefront of Australia's medicinal cannabis industry. Since ****, we've been leading the way in cultivation, research, and education, committed to improving patient outcomes and delivering world-class products.
We've experienced strong and sustained growth, and our journey is only just beginning. As we continue to expand across Australia and into international markets, we're looking for passionate, driven individuals to join our mission-focused team. We currently have an opportunity available for a Pharmaceutical Quality Assurance (QA) Officer following the departure of an existing team member.
WHY YOU'LL LOVE WORKING HERE
Not all workplaces are created equal. At Medcan Group, our culture is built on our core values:
Innovation – We use curiosity as our compass
Accountability – We own our actions and impact
Compassion – We bring empathy into action
Collaboration – We grow together
Good Vibes – We cultivate positive vibes
Does this sound like your kind of vibe?
WHERE YOU'LL BE BASED
Heathwood
ABOUT THE ROLE: Quality Assurance Officer
We're looking for a detail-driven and quality-focused Quality Assurance (QA) Officer to join our team at Medcan's Heathwood facility. In this role, you'll help ensure that every product we produce meets the highest standards of safety, compliance, and consistency, supporting our mission to deliver world-class medicinal cannabis to patients across Australia.
As a key member of the QA team, you'll work across manufacturing, production, supply chain, and regulatory stakeholders to uphold GMP, TGA requirements, and international quality standards. You'll play a hands-on role in batch release activities, audits, documentation, and continuous improvement initiatives that strengthen the integrity of our operations.
WHAT YOU'LL BE DOING
Staying up to date with GMP and regulatory compliance knowledge (TGA, ODC,



DAWR and relevant international standards)
Quality Management System (QMS) administration, including deviations, CAPAs, change control and complaints
Batch record review and product release support
Investigation and escalation of non-conformances and quality incidents
Quality documentation control, including SOP and Work Instruction management
Internal audit facilitation and inspection readiness
Risk assessment, validation and stability program support
Training coordination and delivery within a regulated environment
Cross-functional collaboration to support quality outcomes
Continuous improvement mindset and strong professional integrity
THE NON-NEGOTIABLE
Must have 2+ years' experience in a GMP-regulated manufacturing environment, preferably within pharmaceutical, medicinal cannabis or food manufacturing.
SELECTION CRITERIA
Preferred: Education (Bachelor or diploma) in Science or equivalent (Chemistry, Life sciences)
GMP batch documentation review and release activities; investigation of deviations/non-conformances, root cause analysis and CAPA;
Vendor assurance, supplier qualification and/or auditing experience – desirable, but not essential.
Familiarity with TGA requirements, QMS frameworks, CAPA processes, and audit procedures.
High level of accuracy in documentation, batch review, and compliance checks.
Ability to investigate deviations, analyse data trends, and support root cause analysis.
Ability to clearly convey quality issues and collaborate with cross-functional teams.
Competence in maintaining audit-ready records, batch files, logs, and reports.
Comfort working in a fast-paced, evolving, and highly regulated environment.
Ability to work effectively with QA, production, supply chain, and leadership teams.
WHAT WE OFFER
Flexible Working practices
Professional Development opportunities
Employee Assistance Program for professional & personal support
Monthly BBQs
Weekly Pay
Quarterly reviews and annual remuneration reviews
Social events & company townhalls
#J-*****-Ljbffr

📌 Quality Assurance Officer (Queensland)
🏢 Medcan Group
📍 Queensland