This is a Community Worker role supporting elderly clients' social participation, independence, wellbeing, and connection with community resources. The main duties are community participation, social support, wellbeing support, client coordination, family liaison and service connection. This is not a primarily personal care role and is not mainly focused on showering, toileting, heavy personal care, medication administration, nursing duties, manual handling as the primary function, or routine domestic cleaning as the core duty.
Key responsibilities
Assess clients' social, emotional and community support needs through regular communication and observation
Develop and assist with individual community participation, lifestyle and wellbeing support plans
Organise and accompany clients to community activities, social outings, cultural events, appointments and interest-based programs
Encourage elderly clients to maintain independence, confidence, routine, social connection and community involvement
Provide emotional support, companionship and practical guidance to clients who may feel isolated or vulnerable
Liaise with families, care coordinators, community organisations and service providers to ensure clients receive appropriate support
Identify suitable local services, community resources,



welfare programs and social support options for clients
Monitor clients' progress, participation and wellbeing, and report concerns or changes to relevant supervisors
Maintain accurate client notes, activity records and basic progress reports in line with organisational procedures
Promote culturally sensitive support for clients from diverse language and cultural backgrounds
About you
Relevant qualification in Community Services, Aged Care, Disability, Social Work, Welfare, or a related field
Previous experience in community services, aged care lifestyle support, social support, welfare support, or disability/community programs
Strong communication and interpersonal skills
Ability to work with elderly clients, families and multicultural communities
Valuable record-keeping and reporting skills
Compassionate, patient and culturally respectful approach
Driver Licence and First Aid Certificate preferred
Bilingual or multilingual ability will be highly regarded
About us
Austa Care is a multicultural aged care and community services provider supporting elderly clients and culturally diverse communities across Australia.
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📌 Community Worker (New South Wales)
🏢 Austa Care
📍 New South Wales